Printing issue - prints stripes

[togashi]

When we print one of our exhibit files, the print comes out with stripes.
Got no stripes printing with Acrobat Reader 8.1 and 9.

I was going to attach the file to this post but it was too big (over 2 MB).
I am going to email it to usrfiles@tracker-software.com.

Please take a look at the file and see if there's anything we can do to print without stripes.

Thanks,

[Ivan - Tracker Software]

Which printer do you use ?

Into attacher archive there are some .reg files which sets some hidden printing options.
Please use any of them (exept print_old.reg which returns all these flags to their default values) and try to print. Let me know if the problem still exists.

P.S. Before printing please rotate the page to portrait mode, otherwise images can be invisible. It is a bug into the version of the viewer you have.

[togashi]

The pirnters are HP LaserJet 8150dn and Canon Image Runner Color 6870. We used Postscript for both.

I tried with print_2ros_1bpp.reg and rotated the view to portrait. And it worked for both printers.

Thank you!

[Ivan - Tracker Software]

Thanks for the info.

[togashi]

It worked for me but we have another user who is still getting the stripes.
He tried the reg fixes but none worked.
His printer is Savin C6054.
Please let me know if you have other things that we can try.
Thanks,

[Ivan - Tracker Software]

Hope he used .reg files while the Viewer was not running ?