Licensed copy, v11.1.0 Portable.
>Search >Where would you like to Search? >Browse for Folder... does nothing.
Does work in v11.0.1 by opening >Select Folder window.
Regards...
v11.1.0 >Search >Where to Search? >Browse Folder ..not working
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
useroftracker
- User
- Posts: 16
- Joined: Fri Feb 09, 2018 3:45 pm
-
Daniel - PDF-XChange
- Site Admin
- Posts: 13236
- Joined: Wed Jan 03, 2018 6:52 pm
Re: v11.1.0 >Search >Where to Search? >Browse Folder ..not working
Hello, useroftracker
After you do so, does the application get "stuck" as if it is trying to open something, or are you immediately able to continue performing other actions (such as closing and re-opening the search pane?)
I cannot reproduce the error, either in the installed or portable versions of 11.1, so I am trying to determine what else we can use here to investigate the root cause of the issue..
If you could perhaps record a video of the process as you perform it, that may help.
Kind regards,
After you do so, does the application get "stuck" as if it is trying to open something, or are you immediately able to continue performing other actions (such as closing and re-opening the search pane?)
I cannot reproduce the error, either in the installed or portable versions of 11.1, so I am trying to determine what else we can use here to investigate the root cause of the issue..
If you could perhaps record a video of the process as you perform it, that may help.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]
-
useroftracker
- User
- Posts: 16
- Joined: Fri Feb 09, 2018 3:45 pm
Re: v11.1.0 >Search >Where to Search? >Browse Folder ..not working
Hi Daniel.
I am able to continue working ie no lockup, the drop down list window just closed on left-click.
I had copied all files in the portable 11.1.0 zip into my 11.0.1 version folder overwriting any existing files (and so retaining my sessions, history and settings).
I have also tried:
>Search >Where would you like to Search? >Clear Folder List
and that did nothing but close the drop down list window. On checking, the folder list was not purged from the drop down list.
I have just created a new empty folder and copied just the 11.1.0 zip contents into it.
Now testing:
>Search >Where would you like to Search? >Browse for Folder...
and the drop down list window just closed on left-click. There is no lockup.
The actual >Search >Search function works and >Search >Options are selectable.
I have checked and forced the folder permissions to all be the same.
I have checked they are all licensed.
Regards...
I am able to continue working ie no lockup, the drop down list window just closed on left-click.
I had copied all files in the portable 11.1.0 zip into my 11.0.1 version folder overwriting any existing files (and so retaining my sessions, history and settings).
I have also tried:
>Search >Where would you like to Search? >Clear Folder List
and that did nothing but close the drop down list window. On checking, the folder list was not purged from the drop down list.
I have just created a new empty folder and copied just the 11.1.0 zip contents into it.
Now testing:
>Search >Where would you like to Search? >Browse for Folder...
and the drop down list window just closed on left-click. There is no lockup.
The actual >Search >Search function works and >Search >Options are selectable.
I have checked and forced the folder permissions to all be the same.
I have checked they are all licensed.
Regards...