Hi,
with version 11 we have the problem, that when using a resolution > 300dpi the output from our ERP-system is destroyed.
When using 300dpi, all is fine, also when using older version (V7 or V8).
issue when using resolution > 300dpi
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issue when using resolution > 300dpi
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Daniel - PDF-XChange
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Re: issue when using resolution > 300dpi
Hello, [email protected]
If this issue happens primarily when scrolling through the file, there is no damage being done to your documents, they are safe. This is a known rendering bug, which the Dev team is working on a solution for in 11.1.1. In the meantime, you can resolve the issue by scrolling up and down a few more times, or using a selection tool, and dragging a box around the affected area, to "refresh" the drawn content.
I do apologize for the trouble in the meantime.
Kind regards,
If this issue happens primarily when scrolling through the file, there is no damage being done to your documents, they are safe. This is a known rendering bug, which the Dev team is working on a solution for in 11.1.1. In the meantime, you can resolve the issue by scrolling up and down a few more times, or using a selection tool, and dragging a box around the affected area, to "refresh" the drawn content.
I do apologize for the trouble in the meantime.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]