Hello Team,
When using the Import function to add trusted certificates under Digital Signatures, the application appears to do nothing. No certificate is imported, and there are no error messages, warning dialogs, confirmation prompts, or other indications that the operation was processed.
Steps Performed
Opened the Trusted Certificates section.
Selected the Import option.
Attempted to import certificate files in: .cer format, .p7c format, .p7b format
The files contain root certificates.
After selecting the certificate file and confirming the import, no action occurs and the certificate is not added to the trusted certificates list.
Questions
Are there any known issues, prerequisites, or supported certificate formats for importing trusted root certificates into PDF-XChange Pro?
Is there a diagnostic log or troubleshooting method available to determine why the import operation is not completing?
Is there a recommended method to deploy trusted certificates across an enterprise environment, for example via:
Microsoft Group Policy (GPO)
Microsoft Intune
Registry settings
Configuration files or deployment packages
Our goal is to centrally deploy and manage trusted certificates for all users
Unable to Import Trusted Root Certificates
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange