Document fails to open in Tracker Viewer

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docu-track99
User
Posts: 518
Joined: Thu Dec 06, 2007 8:13 pm

Document fails to open in Tracker Viewer

Post by docu-track99 »

I get the error message below when opening this one pdf document. It opens fine in Adobe Reader. I did not attach the pdf because it contains sensitive information. Can you give me your email address so I can send it to you guys. Thank you.




PDF-XChange Viewer Control
--------------------------------------------------
Error opening document "C:\Documents and Setttings\Administrator\Desktop\20071231__WP_Tax_-_v001.pdf":
Error [PDFRenderer]: Invalid property type or value.
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John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Document fails to open in Tracker Viewer

Post by John - Tracker Supp »

Hi,

Sure - best to use the option under 'Help -> Report a Problem' as this provides valuable system info - otherwise send to Ivan@tracker-software.com

But please do ensure you have the latest 2.0407 build from here :

https://www.pdf-xchange.com/downloads/users/

Check for updates may not work in some older builds depending on your Windows OS.

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com