Hello!
I am using PDFXChange Viewer and when I want to print a document which I opened, edited but not saved and just press the "Print"-Button the program gets a fatal error and shuts down. As I save the file before printing it just works fine...
I don't encounter this problem on any other PC connected to the same printer with the same drivers and all...
Any suggestion?
Viewer crashes when printing without saving before..?
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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cherub
- User
- Posts: 2
- Joined: Tue Dec 30, 2008 10:26 am
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Bhikkhu Pesala
- User
- Posts: 1776
- Joined: Tue May 29, 2007 9:29 am
Re: Viewer crashes when printing without saving before..?
Save the file before printing. 
You could also try sending the file to Tracker Support via Help, Report a problem. The report will contain details of your system, which they would need to fix the problem.
You could also try sending the file to Tracker Support via Help, Report a problem. The report will contain details of your system, which they would need to fix the problem.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html
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cherub
- User
- Posts: 2
- Joined: Tue Dec 30, 2008 10:26 am
Re: Viewer crashes when printing without saving before..?
For now, the workaround with saving before is acceptable, but it'd be much better if there would be a solution...
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Stefan - PDF-XChange
- Site Admin
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- Joined: Mon Jan 12, 2009 8:07 am
Re: Viewer crashes when printing without saving before..?
cherub,
Then please do send us this particular file using the "Help -> Report a Problem..." in the Viewer so we could investigate the problem and fix it.
Also make sure you are running the latest version of the Viewer.
Regards,
Stefan
Then please do send us this particular file using the "Help -> Report a Problem..." in the Viewer so we could investigate the problem and fix it.
Also make sure you are running the latest version of the Viewer.
Regards,
Stefan