Display correct, printing garbled

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rawebb
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Display correct, printing garbled

Post by rawebb »

Unusual problem with Ver 2 (build 41.3) Pro (3 March version).

The following pdf http://www.ti.com/lit/gpn/sn75176a displays correctly in the application.

However, some parts of the document print with characters that are "off by one." For example, the page title "SN75176A" shows up in Print Preview and on the printed page as "RM64065@". The body text and balance of the document print correctly. Searching on SN75176A in the document will find and highlight the characters correctly.

The document prints correctly from other PDF viewer applications.
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Ivan - Tracker Software
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Re: Display correct, printing garbled

Post by Ivan - Tracker Software »

Thanks, looking now.

Can you say the value of option "Print Text as Curves" ? (It is located into Advanced options on Print dialog)
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rawebb
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Re: Display correct, printing garbled

Post by rawebb »

Aha! When "Print Text as Curves" is set to "auto" or "for embedded fonts" the problem is as described above. Setting it to "always" results in a correct printout (and also correct in the print preview window).
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Ivan - Tracker Software
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Re: Display correct, printing garbled

Post by Ivan - Tracker Software »

To be honest, it is very very strange. Can you send me report via Help -> Report a problem? I need a list of your fonts.
Also, screenshots of Fonts tab of Document properties can be very helpful (File -> Document Properties -> Fonts).
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rawebb
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Re: Display correct, printing garbled

Post by rawebb »

Roger that. Zip file attached with the list (screen shots) of the document fonts as well as a screen shot of the print preview. I'll get the problem report on its way.

I do have quite a few Type 1 fonts installed, including all of the original Postscript standard fonts. That may be having some effect?
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Ivan - Tracker Software
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Re: Display correct, printing garbled

Post by Ivan - Tracker Software »

Can you send me you Helvatica-Narrow fonts? (it is Type1). You can use Ivan@tracker-software.com. As I see there are troubles even on rendering
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rawebb
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Re: Display correct, printing garbled

Post by rawebb »

Should be there. Give me a yell if it didn't show up (or was eaten by a spam filter).
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Ivan - Tracker Software
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Re: Display correct, printing garbled

Post by Ivan - Tracker Software »

Thanks, I got your files. Will check where the trouble is and will fix.
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rawebb
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Re: Display correct, printing garbled

Post by rawebb »

Looks like it's fixed with the current (2.04104) release. Thanks!
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John - Tracker Supp
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Re: Display correct, printing garbled

Post by John - Tracker Supp »

;) Pleasure
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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