Cannot remove white margins

[mouse]

I've some problems whit the pdf printed from Autodesk Revit. When I open them in PDF-XChange, I cannot remove via the automatic system any white margin (I've to do it manually).
I may provide you a file but not in public way (private data in it!)
TIA

[Ivan - Tracker Software]

Can you please send this file to Ivan@tracker-software.com

I am almost sure the problem is because there is white rectangle on background (many creators do this).

[mouse]

...totally forgot about this!
Mail sent....

[Ivan - Tracker Software]

Yes, as I mentioned, in your PDF file there is white rectangle which covers whole page.

[Paul - PDF-XChange]

Hi mouse,

is there any place in your Revit settings where you can specify the page colour properties?

[mouse]

Hmmm I'm not sure about your question, but there are 3 choices: black lines, grey scale, color
Did you mean this?
Thanks!
A little suggestion (really sorry for my English!): it's possible to have a zoom, with the mouse scroll, in the crop area? With larges paper size (like my A0 or a long A1) it's difficult to crop correctly!

[Chris - PDF-XChange]

Hey mouse,

In looking at the screenshot, I don't think that is the setting that was mentioned to be checked. I think Paul meant can you select the page background colour in the software.

And your request will be passed on the development team, thanks.

Regards,
Chris

[mouse]

Yes I may put a black screen, but it isn't the right way to work in revit!
I have another BIG BIG problem. It's impossible to me to put a numeric dimension in the fields like "under" or "left" ...
Forgot: build 42.2

[Chris - PDF-XChange]

Hi mouse,

Is there a way in Revit to exclude the 'background' rectangle through a save setting option rather than chnage the background color of the rectangle created by the program, or cutomize the background size?

And second please explain further your new issue.

Thanks,
Chris

[mouse]

Hi mouse,

Is there a way in Revit to exclude the 'background' rectangle through a save setting option rather than chnage the background color of the rectangle created by the program, or cutomize the background size?

I don't know...

And second please explain further your new issue.

Try to put a numeric value in this fields...for me happens something strange

[Chris - PDF-XChange]

Hey mouse,

Can you please zip and attach the PDF file in question as I am using 42.2 as well and the margin control fields work either by entering numbers or using the dynamic margin box on the right panel. So it must be directly related to the offending PDF.

[mouse]

may you pm a mail? I cannot post the pdf...

[Chris - PDF-XChange]

Please send it to me at support@pdf-xchange.com.
And I'll take a look at it.
Thanks,
Chris

[mouse]

CYM

[Chris - PDF-XChange]

Hey mouse,

I don't have that behaviour, I can set the left and bottom dimension of the crop box either by the number fields or by the dynamic crop box on the right panel. So I am unsure of why you cannot

Can you reconfirm in Help->About that Version 42.2 is the build you are using, and what operating system you are using, thanks. I see you stated that earlier. I may need to get the dev team's input but can see no reason for your issue with it, unfortunately. It's hard to diagnose without being able to recreate it.

Regards,
Chris

[mouse]

confirmed 42.2...cym...

[Chris - PDF-XChange]

Hey mouse,

I see what you mean now, I was testing it with whole numbers under 10. So I've forwarded the file in question and your video, thanks for that, to the development for analysis. We'll get back to you after it has been checked into. We appreciate your patience.

Regards,
Chris

[mouse]

Thanks I'm not mad!!!

[Chris - PDF-XChange]

I know , It is that the dev team is in Ukraine so their evening is my daytime. But we should hear back from them shortly.

Cheers,
Chris

[Chris - PDF-XChange]

Hey mouse,

Dev Team has reproduced the behaviour as well and it will be fixed in the next build 42.3 in about 2 weeks. Thanks for pointing it out.

Regards,
Chris