Digital Signing Showing as Invalid

[makahajo]

Hi,
I'm new to the board.
My problems with digital signature:

mousing over the signature says "invalid"

I can't undo the operation. I can't select the digital signature and delete it?

Any ideas?

[Stefan - PDF-XChange]

Hello makahajo,

Welcome to the Tracker Software forums.
Could you please describe the steps you make that result in an "invalid" signature in a bit more details and we would be happy to help.
Also from the way you have described it it seems like you are using the end user viewer? If I am correct I would just like to separate the topics, as we treat each and every topic equally but will be good to have those two separated.

Regards,
Stefan

[makahajo]

yes - i am an end user - i've purchased the pdf-xchange pro.

to sign a document I simply selected document - signing - sign document. it opens a gray box that I place on the document (i can size it however i'd like); then it opens up a dialog box that asks me to choose a certificate or create one. (at first I had none - now i've created several). Once I click "OK" it asks me to save the file with a new name. Once I do that the step is not reversible. The signature is on the page. If I click it - I get an information box that allows me to "install" the certificate. But whether the certificate is installed, or not installed - it still says invalid.

I hope that is clear.

thanks.

[Stefan - PDF-XChange]

makahajo,

I split the topic, so this one is a separate one now, and in the correct forum.

Our developers are working on fine tuning the Digital signing features (and add even more) and with the new build the problem you experience should also be solved.

Cheers,
Stefan

[Ivan - Tracker Software]

To makahajo: please let me know the version of the OS used.