/PDFV not working in 2.042.4?

[ralf]

Hello support team,

we encountered a strange problem after the rollout of PDF-Viewer 2.042.4. We deinstalled the old PDF-Viewer (v. 2.041.5), rebootet and then installed the new viewer with

Code: Select all

PDFXVwer.exe /VERYSILENT /NORESTART /COMPONENTS="pdfviewer,Help,Languagess,IEAddin,FFAddin" /PDFV /PDFVINBROWSER
   /Key:"..." /UserName:"..." /Organization:"..." /UserEmail:"..." /LANG=gr /NODESKICON

But the /PDFV option doesn*t seem to work. The PDF-Viewer is not registered as the default application for PDF documents. The explorer still opens PDF files with Adobe Reader.
On some systemes users that had used PDF-Viewer before completely lost their pdf file associations. Here the explorer doesn't show any default application for opening pdf files. You can select "Open with..." but only Adobe Reader is listet as viewer application. No PDF-Viewer. And when starting the PDF-Viewer manually, it says that it's not the default PDF viewer and asked to make the application the default PDF viewer. But when the user (with no administrative rights) now clicks "Yes" a Windows "Run as" dialogue is displayed!?! If he now simply says ok and starts PDF-Viewer as current user it does not really register it as default. The Run-As dialogue only vanishes when selecting the administrator account.

Any ideas? Any workaround (e.g. set some registry keys manually)? BTW, we run XP SP3.

Regards,
Ralf

[Ivan - Tracker Software]

Did you run installation from administrator account ?

[ralf]

Hi Ivan,

yes, installation was done with the adminstrative account.

Ralf

[ralf]

Hello,

I just verified the bug. I installed PDF-Viewer 2.042.4 on a fresh Windows XP in a virtual machine.
Result:

• File type PDF was unknown and thus not listed in the explorer
• No default application for PDFs

Once again: Can you publish a quick workaround to fix this problem? Or distribute a small executable that registers the viewer as default an set the file associations???

If not we have to step back to PDF-Viewer 42.3 or use Adobe Acrobat again.

Regards,
Ralf

[ralf]

Ups, does not work in 42.3 either!

[Cadillakin]

Hello,

I just verified the bug. I installed PDF-Viewer 2.042.4 on a fresh Windows XP in a virtual machine.
Result:

• File type PDF was unknown and thus not listed in the explorer
• No default application for PDFs

Once again: Can you publish a quick workaround to fix this problem? Or distribute a small executable that registers the viewer as default an set the file associations???

If not we have to step back to PDF-Viewer 42.3 or use Adobe Acrobat again.

Regards,
Ralf

The parameter /makeassoc is for creating a default file association - according to the help file. ie.. PDFXVwer.exe /makeassoc

[ralf]

The parameter /makeassoc is for creating a default file association - according to the help file. ie.. PDFXVwer.exe /makeassoc

Hi Cadillakin,

thanks for the hint! Seems to works fine!

Ralf

[Paul - PDF-XChange]

Nice call Cadillakin

[ralf]

Hi,

still problems with file associations and default viewer settings in the latest build 42.5!

Try the following scenario:
- machine with XP SP3
- Adobe Acrobat Reader already installed
- install PDFX-Viewer as administrator user with /PDFV and /PDFVINBROWSER option

Example 1:
- login with non-administrative user account
- start PDFX-Viewer
- open Preferences->File Assiciations menu
- uncheck "Display PDF in Browser" and press Apply
Now a Run-as dialogue box appears and asks for administrative rights. No matter if you click ok or cancel (keep current user) the "Display PDF in Browser" options remains active!

Example 2:
- login with non-administrative user account
- open explorer
- right-click any PDF-file select "Open with" -> "Configue applications..."
- select Adobe Reader and also click "Always use the selected program to open this kind of file"
- now Adobe Reader is again the default PDF viewer
- next run PDFXVwer.exe /makeassoc
Again the Run-as dialogue box appears...

I wonder why PDFX-Viewer needs administrative rights here?

Ralf

[John - Tracker Supp]

Ralf - please dont 'Pepper' the forums with the same issue - just makes for more work ...

Thanks

Admin permission is needed to access and write to make changes into HKEY_CLASSES_ROOT registry - where this info is stored !

Cheers

[John - Tracker Supp]

Of course ...

if you don't like to see this dialog under a non-administrative user, please make the associations for PDF as you must for Adobe (via right mouse click into Explorer) when located on a PDF file.