Not printing to networked laser printer

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Sierras
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Posts: 2
Joined: Thu Sep 10, 2009 4:31 pm

Not printing to networked laser printer

Post by Sierras »

Hello,

I have 2 printers connected to a network - a HP deskjet and a KonicaMinolta PagePro laser printer.
XChange has no problems printing to the deskjet, but it does not want to print to the laser. It sees the printer, but the page is not displayed and can not be printed.

Acrobat has no problems printing to either one. Neither does any other application.
Any ideas what I can do to have XChange print to the networked laser printer?

Thanks
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Paul - PDF-XChange
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Posts: 7445
Joined: Wed Mar 25, 2009 10:37 pm

Re: Not printing to networked laser printer

Post by Paul - PDF-XChange »

Hi Sierras

can you supply the exact model number and ideally the printer driver version you are using for that Konica/Minolta printer please?
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Sierras
User
Posts: 2
Joined: Thu Sep 10, 2009 4:31 pm

Re: Not printing to networked laser printer

Post by Sierras »

Paul - Tracker Supp wrote:Hi Sierras

can you supply the exact model number and ideally the printer driver version you are using for that Konica/Minolta printer please?
It's a Konica Minolta PagePro 1350W
Version 1.6.1112.0
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Chris - PDF-XChange
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Joined: Tue Apr 14, 2009 11:33 pm

Re: Not printing to networked laser printer

Post by Chris - PDF-XChange »

Thanks SierraS,

We'll pass it on to our development team.

Regards,
Chris
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Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com