computer reformat not recognising registration

[rini]

i just had my work computer reformatted because of a very bad trojan. i had the pro version, and we copied the registration code from there. after the reformat, we put in the registration code, and it's still the free version. what do i do?

[John - Tracker Supp]

Hi Rini,

Please email your purchase info including your serial number and the owners name etc - to support@pdf-xchange.com and we will advise further, serial numbers should not be posted here on the forums for obvious reasons.

Many thanks