Problem writing data in a Dynamic PDF document

[docu-track99]

Attached is a dynamic PDF document. Having problem writing data to the it. Letters work fine, but the numerical parts will remain blank.

[Paul - PDF-XChange]

Hi docu-track99

what version of the Viwer are you running? Current version is 42.9 and it worked with numerals for me. See attachment. If I missed the point here please do let me know.

regards

[docu-track99]

Version 2.42.4

We will try with the latest.

Thanks.

[docu-track99]

Tried with 2.42.9, problem still exists.

Try to fill in the telephone number in the first section at the top. For me, it lets me fill it in but as soon as I go to another form field, it clears the telephone.

[Paul - PDF-XChange]

Hi docu-track99,

my aplogies - I had intended having one of our dev team take a look at this and dropped the ball. I have now asked them to do so. You should hear something soon.

btw - I merged your other thread into this one as they were about the same issue.

regards

[docu-track99]

Thanks,

Let me know if you need anything else to reproduce the issue.

[Stefan - PDF-XChange]

Thanks for providing this file to us docu-track99,

We are working on it right now and all issues with it will be fixed.
The fix will be available with the next build (42.10) which is almost complete so it should be no more than a few days before it's ready.

Thank you for your patience and
Best Regards,
Stefan