Trouble installing from distribution file

PDF-XChange Viewer SDK for Developer's
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ugradedeveloper
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Posts: 223
Joined: Wed Aug 22, 2007 4:40 pm

Trouble installing from distribution file

Post by ugradedeveloper »

I have run into a problem with build 42.10 of PDFXV_dev.exe. I installed it on a system that previously had build 42.9 installed using the same method (i.e. using the developer distribution file). After installation I found that when I launched the viewer, version 42.9 came up. So I did a full uninstall and then re-installed. This time I found the desktop shortcut was not pointing to a valid file.

I quickly found the reason: the shortcut was pointing to a file in a folder called "pdf-viewer" but the actual installation was in a folder called "PDF Viewer". Of course path names are not case-sensitive under Windows, but the absence of the dash character certainly makes a difference.

I am running under Windows XP Professional, service pack 2.

thanks
Lewis
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Chris - PDF-XChange
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Joined: Tue Apr 14, 2009 11:33 pm

Re: Trouble installing from distribution file

Post by Chris - PDF-XChange »

Hey Lewis,

I'll get our team to look in to this, thanks for reporting the issue.

Chris
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Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com