Exchanging documents with markup with non PDF-Xchange users

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holdemup
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Joined: Tue Mar 02, 2010 1:23 pm

Exchanging documents with markup with non PDF-Xchange users

Post by holdemup »

Hi,

I marked up a document with highlighting and sticky notes. I saved and sent the document to a colluegue who could not see them when she opened them. She is using adobe reader. Is it true then that the markup is not saved within the document?

Thank you.
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Vasyl - PDF-XChange
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Joined: Thu Jun 30, 2005 4:11 pm

Re: Exchanging documents with markup with non PDF-Xchange users

Post by Vasyl - PDF-XChange »

Hi, holdemup.

Please update your version to the latest.
Older versions of the program didn't write your changes before sending document by email.

HTH.
PDF-XChange Co. LTD (Project Developer)

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
holdemup
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Posts: 3
Joined: Tue Mar 02, 2010 1:23 pm

Re: Exchanging documents with markup with non PDF-Xchange users

Post by holdemup »

I am using version 2.0 build 45. Can you confirm that my collegue should be able to see my markup when using adobe reader? i.e. the markup is contained within the saved pdf file.
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Vasyl - PDF-XChange
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Re: Exchanging documents with markup with non PDF-Xchange users

Post by Vasyl - PDF-XChange »

Hi,

Your program version is too old.
Probably, you have sent the unchanged (the original, without your markups) document to your colleague,
Older versions of our Viewer didn't auto-save changes before sending by email.
That is - the sent document does not contain your changes(markups).
If you check in the sent folder of your mail client and open the attachment sent you will see the original file as well

Please update your copy to the latest.
In the current version the application saves automatically all your changes before sending by email.

Best
Regards.
PDF-XChange Co. LTD (Project Developer)

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
holdemup
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Posts: 3
Joined: Tue Mar 02, 2010 1:23 pm

Re: Exchanging documents with markup with non PDF-Xchange users

Post by holdemup »

I am using the latest version. I am not using PDF-Xchange to send the email. I save it first and then attach the file. Can you please answer my question about where the markup data is stored?
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Ivan - Tracker Software
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Re: Exchanging documents with markup with non PDF-Xchange users

Post by Ivan - Tracker Software »

Please send me this PDF file into which your colleague doesn't see markups using Adobe Reader. Please send it to email: Ivan@tracker-software.com
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Ivan - Tracker Software
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Joined: Thu Jul 08, 2004 10:36 pm

Re: Exchanging documents with markup with non PDF-Xchange users

Post by Ivan - Tracker Software »

Can you please answer my question about where the markup data is stored?
Sure. All annotations are stored in the PDF file itself - as required and described by the PDF Specification.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.