Multi-line txt fields display higher on page than with adobe

[grant.gardner]

Details:

+ PDF created with Adobe Acrobat 9 Pro
+ Page 1 has form fields added to it with Adobe Acrobat 9 Pro (Check box fields & Text box fields).
+ Some of the text box fields are marked as Multi-line fields and some are not.
+ The Multi-line text fields (when filled with data) display higher on the page than compared to Adobe Reader.
+ Check box fields and non Multi-line text fields render the same in both products.

Please see attachment for an example.

[Paul - PDF-XChange]

hi grant.gardner

Thanks for posting that. I am seeing the ITEM 5: Other: Boat Trailer... sitting high on the line.

I'll have the dev team take a look.

[grant.gardner]

Item 1 is also a multi-line text box and the data is high on the line.

Thanks,

Grant

[Paul - PDF-XChange]

thanks grant,

are you using the latest version? http://www.docu-track.com/knowledgebase ... nt-version

That's always good for us to know. If you want to use Help --> Report a Problem from within the Viewer we can get some needed system and application details from you to follow this up.

regards

[grant.gardner]

Yes, using the newest version. I will go through the help - report a problem link right now.

[Paul - PDF-XChange]

Thanks Grant,

got the Problem Report and have added the details. Most appreciated. We'll be in touch when we know more.

sincerely

[Arnold]

I had noticed this before with a form I use. Attached are screen shots of how the same field appears in Acrobat 8.2.2 and in PDFXV 2.052.

[Stefan - PDF-XChange]

Thanks for the sample Arnold,

We are investigating.

Best,
Stefan

[Bhikkhu Pesala]

I am unable to see what the problem is with "Example.pdf" using build 54. Is this problem now fixed?

[Stefan - PDF-XChange]

Hi Arnold,

It does indeed now seems the same in our Viewer and Adobe's Reader,
Can you please confirm that?

Cheers,
Stefan

[Arnold]

Multi-line field in the document I checked before now looks the same in Acrobat 8.2.3 and PDFXV.

[Paul - PDF-XChange]

- Thanks for getting back to us with that confirmation Arnold.