iFilter search doesn't work

[manuels]

Hi Tracker Software team,

My System:
Windows Vista SP1
PDF-XChange Viewer PRO 2.0 Build 40.7
Shell extension (newest version, I don't know which version exactly)

It seems that the IFilter interface for PDF files, included in the Shell extensions doesn't work. I can't search into pdf files, or for PDF Files at all.
I checked the indexing options File Types for PDF and the entry "PDF-XChange PDF IFilter Handler" is correct.
Also the way how the files should be indexed is set correctly to "Index Properties and File Contents".

However, the Windows Search doesn't find anything inside PDF files or PDF files, even if I type the exact name of the file.
A rebuild of the index did not solve the issue.

Thanks for any hint.

Best regards
Manuel

[John - Tracker Supp]

Hi,

Could you please zip and supply a small sample file?

Thanks

[manuels]

Hi,

Could you please zip and supply a small sample file?

Sure I could, but it doesn't work at all.
None of my pdf files (about 500) can be found.

Before you realeased the shell extension, I used the Acrobat filter and it worked.
But now I want to use your product

Thanks
Manuel

[Ivan - Tracker Software]

I had put your file into separate folder (this folder isn't listed into Indexing folders), and had try to search word "tracker".
I was notified "Search might be slow in non-indexed locations".
And nothing was found. But, when I had press button "File Contents" (I'm using Windows Seven, not Vista) file was found.
Into the Vista there is similar option, but it is located into different place.

It is debug output from IFilter:

Code: Select all

[1604] CPXCPropertyHandler::FinalConstruct()
[1604] CPXCPropertyHandler::Initialize()
[1604] CPXCPropertyHandler::LoadDocument: 'sample.pdf'
[3400] Trace/s: CPXC_PDFFilter::CPXC_PDFFilter 
[3400] Trace/s: CPXC_PDFFilter::FinalConstruct 
[3400] Trace/s: CPXC_PDFFilter::FinalRelease: m_pDocMan: 0000000000000000 
[3400] Trace/s: CPXC_PDFFilter::~CPXC_PDFFilter 
[1604] Trace/s: CPXC_PDFFilter::CPXC_PDFFilter 
[1604] Trace/s: CPXC_PDFFilter::FinalConstruct 
[1604] Trace/s: CPXC_PDFFilter::OnInit() 
[1604] Trace/s: CPXC_PDFFilter::OnInit: pDoc=0000000004D90034; hr=00000000 
[1604] Trace/s: CPXC_PDFFilter::OnInit: nPages=1; hr=00000000 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] TraceError 0x82142716: Root failure at .\PDFR_MetaData.cpp:597 
[1604] TraceError 0x82142716: Field 'Title' isn't set into Info dictionary 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] TraceError 0x82142716: Root failure at .\PDFR_MetaData.cpp:597 
[1604] TraceError 0x82142716: Field 'Subject' isn't set into Info dictionary 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] TraceError 0x82142716: Root failure at .\PDFR_MetaData.cpp:597 
[1604] TraceError 0x82142716: Field 'Keywords' isn't set into Info dictionary 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=1 
[1604] Trace/s: CPXC_PDFFilter::GetNextChunkValue: m_State=2 
[1604] Trace/s: CPXC_PDFFilter::GetPageText: nPage=0; pChars = 000000000C2DFB04; nChars=64 
[1604] Trace/s: CPXC_PDFFilter::GetPageText: sText='Sample test file for tracker software -> IFilter search problem ' 
[1604] Trace/s: CPXC_PDFFilter::FinalRelease: m_pDocMan: 0000000006885258 
[1604] Trace/s: CPXC_PDFFilter::~CPXC_PDFFilter 
[1604] CPXCPropertyHandler::FinalRelease()

[Ivan - Tracker Software]

But I can agree that when folder is indexed, content isn't searchable. Looking for the trouble now.

[manuels]

Thanks, I thought it was my fault, but I tried it on new installed Windows 7 in a VM, the same. Content is not searchable in indexed locations.

Thanks for the support and no stress an Saturday
Manuel

[Ivan - Tracker Software]

Had found where the problem is. Will fix soon.

[ananda]

I have the same problem with the newest PDFXchange Viewer V2.0 (Build 52.0).

My system:
Windows 7 Pro x64 (German)

For the moment i installed the 64-Bit iFilter from Adobe.

[John - Tracker Supp]

Amanda,

as already stated prior to your message - the problem is already located and will be corrected in the next release due shortly.

[manuels]

Perfect, thanks

[Paul - PDF-XChange]

Build 53 us due for release near the end of the month. This fix should be in there.

regards

[Ivan - Tracker Software]

For the moment i installed the 64-Bit iFilter from Adobe.

And it finds text even on not-indexed locations? can you say me how to do this this?

[ananda]

Yes, it finds without indexing.
Is use Win7 x64 and 2003 Server. I find text in pdf-files on the server. Don't aks me how, it works like the search egine from Windows XP.
With Windows XP it is possible to find text in txt-files without Windows Search 4.0 too.

[Stefan - PDF-XChange]

Hello ananda,

I just spoke with the dev guys and they told me that we are working on and will check if we can do the same with our iFilter.

Best,
Stefan