Flatten stamp signature - adobe reader v9.3 error

[wrogers]

Just upgraded to the Viewer PRO version so that I could stamp my scanned signature into a form. Used instructions from another thread in this forum to create a 32bit transparent png file and add it to my stamps.

This form has fields that are editable with text. After stamping my signature I FLATTENED COMMENTS so that the text was no longer editable. File was saved and is readable from PDF XChange Viewer... no problem, but without the form fields NOT being editable.

However, I cannot read this file in Adobe Reader v9.3 (Windows XP Pro). Instead I get this error message:

"There was an error processing a page. There was a problem reading this document(18)"

Is this a bug in PDF XChange Viewer? Would prefer to not send the form back with my signature AND editable form fields.

Walt Rogers

[Lzcat - Tracker Supp]

Which version of Viewer are you using? Current Version is 2.054, and if you use older - please update and check again.
If problem exist in this version we will need both files - signed with editable form and with flatted comments. If them contain sensitive data - please use Help -> Report a Problem... from Viewer menu or send to support@pdf-xchange.com. Please add link to this topic into message body.

[wrogers]

My apologies... Yes I'm using 2.054.

Will send email with files.

Walt Rogers

[Stefan - PDF-XChange]

Hello Walter,
And thank you for the e-mail with the files.
I have forwarded it to Lzcat for investigation.

Best,
Stefan

[wrogers]

Tracker Support emailed me privately that the problem has been located and will be corrected in the next build of PDF Viewer XChange.

Walt

[Stefan - PDF-XChange]

Hi Walt,

That was me Sorry I forgot to post here as well.

Cheers,
Stefan