Form field text inverts when changed in PDFXChange viewer

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RexLiv
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Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

I have a landscape form on Windows XP Pro+SP3.
When I change contents of fields, the replacement text inverts.
It seems the rotation for landscape is done in the wrong 90 degree rotation.
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Hello RexLiv,

Could you please attach a copy of this file to this topic, or if the information in it is sensitive, send it to support@pdf-xchange.com as we would like to have a look before being able to advise further.

Best,
Stefan
RexLiv
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Re: Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

I have sent the zipped file to that email address.
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Thanks RexLiv,

We got your file and will investigate this behaviour shortly.

Regards,
Stefan
RexLiv
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Re: Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

Thanks ... there are some other things that do not work the same as Adobe Reader.
e.g. 1. click any of the three left buttons in top row .. and the combo box arrows remain viaible above the newly displayed data fields (they are usually hidden).
At right near top of first page are two hidden radio buttons which are made visible when some selections are made
(e.g. change the color selected in list box towards right of top row) ... the checkboxes beside Red Green Blue and Yellow
also appear/vanish in quite a different way to Acrobat Reader.
The 2 page document is a bridge system card (but seems a bit too big to post here).
RexLiv
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Re: Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

Further to this...I exported the form data to FDF file from PDFXCviewer.
Then I recreated the PDF with no fields filled.
Then I opened the empty PDF with PDFXCviewer, and imported the FDF file.
The text fields now appear normal...but the buttons and comboboxes have their text inverted.
I can provide the empty PDF file if needed.
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Hello RexLiv,

I have to say that when I first opened the file to test it some of the texts in it were indeed oriented correctly - then when I clicked in the form fields they reverted.

I have made a ticket #396 in our internal system so we will investigate your file and will advise accordingly.

Best,
Stefan
RexLiv
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Re: Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

Good...so the problem is reproducable.

Should I initiate separate reports for the 2 other problems that file shows ?
ie...hidden fields not being exposed by javascript
and layered list/combo box arrows remaining on top when their bix has been occluded.
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Hi RexLiv,

That should not be necessary, as they are most probably all connected, and I have also included a link to the topic in that support ticket, so the guy investigating will see your other notes as well.

Best,
Stefan
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Hello Rex,

This is just to let you know that the issue is fixed, and the fix would be available in the next build of our Viewer (55) which should be available by the end of this week.

Best,
Stefan
RexLiv
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Re: Form field text inverts when changed in PDFXChange viewer

Post by RexLiv »

Well done - an excellent job!
There is one issue with the list box arrow heads which I will report in a new support call.
...RexL.
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Stefan - PDF-XChange
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Re: Form field text inverts when changed in PDFXChange viewer

Post by Stefan - PDF-XChange »

Glad to hear this one is fixed, and please do report the other one and we will have a look at it as well.

Cheers,
Stefan