Partially Blank pages

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csparks
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Posts: 3
Joined: Wed Sep 01, 2010 5:59 pm

Partially Blank pages

Post by csparks »

We had an issue the last few days of pdf's with blank areas in the pages. We scan patient encounter forms with a Fujitsu 6130, using ScandAll Pro 1.8. We save them as PDF's and then use PDF-XChange viewer to annotate etc. On an odd note, if you open them in Acrobat, then save a copy as , they are fine in your software. We do medical data, and so cannot send you sample files at this time. I'll see if i can get them to scan something nonconfidential in the morning and see if it does it and I can try to upload that.
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Partially Blank pages

Post by John - Tracker Supp »

Hi,

That scan of a non-confidential doc would be most helpful in analyzing and resolving the problem I suspect - will await this before taking any further action.

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
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