I have a document that I have a username and password to unlock.
I downloaded the file, opened it, and entered my information.
When I press the 'Unlock' button, nothing happens.
While I was using Acrobat Reader, it would have to send my information out via the internet to unlock the document. Is there some feature that I'm missing to get the unlock button to work. It is not as if I'm getting an invalid username and password error. I successfully unlocked to document on Acrobat, but I just hate the program, I like XChange much better, and would like to use it to view my file.
Unlocking Documents
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Stefan - PDF-XChange
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- Joined: Mon Jan 12, 2009 8:07 am
Re: Unlocking Documents
Hello TMCabe08,
This way of unlocking files requires third party plug-ins, which for the moment are not supported by our Viewer.
So for now I am afraid the solutions to view such files is to go back to Adobe
But we are working on Viewer 2011 which will come with plug-in support, and this version is expected early in the new year.
Best,
Stefan
This way of unlocking files requires third party plug-ins, which for the moment are not supported by our Viewer.
So for now I am afraid the solutions to view such files is to go back to Adobe
But we are working on Viewer 2011 which will come with plug-in support, and this version is expected early in the new year.
Best,
Stefan