a problem using PDF Xchange viewer

[CWB]

I compiled a pdf file from within Lotus Notes (emails including attachments). Properties: PDF Producer: Adobe PDF Library 9.0; Application: Acrobat PDFMaker 9.1 für Lotus Notes. The file is about 500MB. If I open this file using PDF Xchange Viewer I've got the message:
To show this PDF-Portfolio in optimized form this file should be opened applying Acrobat or Adobe Reader from Version 9 (my translation) and only one page is shown.

What's wrong. Any help is appreciated.

Carsten

[CWB]

Meanwhile I found how it works. I overlooked the paper clip button at the bottom. Clicking this button all the attachments are accessible.

Finally, nothing is wrong!

[Paul - PDF-XChange]

Hi CWB

sorry for taking so long to get back to you. We are running only a 'skeleton crew' over this Christmas to New Year week and it's taking a while to catch up. Regardless I'm pleased that it all has worked out.

Do let us know if there is anything more we need to here.

[adbare]

This fixed it for me too. I was getting the one page pdf from an attachment inside expensable and it said For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later with a Get Adobe Reader Now! button below. Clicking on the paperclip next to options at the bottom left of the screen showed me the document inside that I could click to open. It shows as an attachment. Thank you CWB.

[Stefan - PDF-XChange]

Glad to hear that CWB's findings helped you too adbare!

Cheers,
Stefan