Form field data missing in abobe after changed with exchange

[joeitaliano]

hello

i have a PDF file that i have changed using pdf-exchange SDK and the free reader

when open this PDf in adode the data that i have entered is not there

i have tested this PDF with other reader ie. foxit,nuance etc and the data does show in those viewers

it is obvious that adobe does not now like something about the PDF

does any one know why

if i send you the PDF file can you have a look at it and tell me why this is

thanks

joe

[John - Tracker Supp]

Please zip and upload the PDF here.

Thanks

[joeitaliano]

john

here is the zip file.

the first two rows of the column named "volume" there is some dummy data.

adobe sees it but not sdk.

also adobe does not allow you to type more than the box allows. sdk does.

also on the bottom right of each page there is a page 1 of x. adobe shows the page numbers sdk does not.

also look at the where is has the landgate log and the govt seal. it has been filled in white and not in grey

above that it should read FORM TOL 001 01 but sdk only shows FORM

thats it for now still looking for some other difference

joe

[Paul - PDF-XChange]

Hi joe,

thanks for the sample. I have passed this on to the development team to investigate and raised a Support Request Ticket to track it's progress. Please quote "RT#732: Form field data missing in abobe after changed with exchange" when corresponding in regards this issue. I will post here developments as they come to me.

[Paul - PDF-XChange]

Hi Joe,

just got word that the team are working on this. We'll post any updates as they come to hand.

hth

[Paul - PDF-XChange]

HI Joe,

the team have indicated that this is 'Resolved'. That means the cause and solution has been found and will be included in the next build. That would be build 191 expected to be ready around Jan 10th.

hth