Deformed l letter when printing using PDF-XChange Viewer?

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chanyhs
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Deformed l letter when printing using PDF-XChange Viewer?

Post by chanyhs »

I have a pdf document.
If I print it using AdoXX Reader with PDFCreator, the newly created pdf file looks identical when viewing from AdoXX Reader and PDF XChange Viewer.
If I print it using PDF XChange Viewer with PDFCreator, the newly created pdf file looks identical only if opened by PDF XChange Viewer. If opened by AdoXX Reader, the "l" letter will become slightly fatter.

How to fix it?
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John - Tracker Supp
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Re: Deformed l letter when printing using PDF-XChange Viewer?

Post by John - Tracker Supp »

Please supply the actual PDF file - and the best way to to do this is using the Viewer option 'Help -> Report A Problem' as valuable system info is also included.

But if you cannot do this - please zip the file and advise what version/build from the Help -> About Window you ar using.

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
chanyhs
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Posts: 2
Joined: Wed Feb 09, 2011 4:01 am

Re: Deformed l letter when printing using PDF-XChange Viewer?

Post by chanyhs »

I found this problem since found pdf xchange viewer 2.0 (not sure if it happens for earlier version)
===== OS Information =====
Windows 7 Professional (7600.16617.x86fre.win7_gdr.100618-1621)
CPU: 0 (L: 6; 170a)
CPUs #: 2 (3)
Memory info:
51 percent of memory is in use.
2059928 KBytes total of physical.
1002060 KBytes available of physical.
4119856 KBytes total of paging file.
2685040 KBytes available of paging file.
2097024 KBytes total of virtual.
1921432 KBytes available of virtual.

===== Viewer Version Info =====
Version: 2.5 (Build 191.0)
(Jan 11 2011; 21:22:34)
Portable version
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Stefan - PDF-XChange
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Re: Deformed l letter when printing using PDF-XChange Viewer?

Post by Stefan - PDF-XChange »

Hello chanyhs,

I tested this sample you have provided with the latest build (2.5.192) and it looks fine on my machine.
Another thing that I noticed is that the file does not have any fonts embedded in it - so our Viewer is using what it finds on your system as an exact match, or if no match is found the closest substitute font.

It appears that the font our Viewer is using on your machine is slightly different than what is expected.
Also trying to repair or "update" fonts is a rather tricky task, which I am not sure how can be best performed.

The result in Adobe is different as they are providing their own fonts (available only to their applications) and as such they are using a font different than the one available to our Viewer - and this font is rendered better.

So the answer is to embed the fonts ... Though this will make a larger file

Best,
Stefan
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Stefan - PDF-XChange
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Re: Deformed l letter when printing using PDF-XChange Viewer?

Post by Stefan - PDF-XChange »

Hello chanyhs,

Actually I just noticed that the problem appears in Adobe's Reader and not our Viewer for you too.
The file is created by Ghost Script - so we do not have anything to do with the creation process.
Please try to use the latest GhostScript version available, or try one of our Printing Drivers instead:
https://www.pdf-xchange.com/product/downloads

Best,
Stefan