Hello Tracker-Crew,
because of memory bugs in our previous used version of PDF-Xchange Viewer(we own the PRO version) i updated to the newest stable release, which caused that suddenly all areas where wipeouts are placed in AutoCAD prior to printing(dont know what that means for the pdf afterwards) are completely black now.
I couldnt find any versions between those two releases to download, so please help!
Thank you in advance.
best regards
/Edit: i attached two screenshots to demonstrate the problem. png wasnt allowed so i zipped'em.
AutoCAD wipeouts completely black
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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FRiFt
- User
- Posts: 11
- Joined: Fri Feb 20, 2009 1:57 pm
AutoCAD wipeouts completely black
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Stefan - PDF-XChange
- Site Admin
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- Joined: Mon Jan 12, 2009 8:07 am
Re: AutoCAD wipeouts completely black
Hello FRiFt,
Please open our Viewer and go to Edit -> Preferences -> Accessibility, and check whether "Override document colours" is turned on. If it is turn it off and everything should go back to normal. If this is not the problem, please provide us with a sample PDF file - either attach it as an archive here or send it to support@pdf-xchange.com and a link to this forum topic and we will investigate what's happening with this file.
Best,
Stefan
Please open our Viewer and go to Edit -> Preferences -> Accessibility, and check whether "Override document colours" is turned on. If it is turn it off and everything should go back to normal. If this is not the problem, please provide us with a sample PDF file - either attach it as an archive here or send it to support@pdf-xchange.com and a link to this forum topic and we will investigate what's happening with this file.
Best,
Stefan
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FRiFt
- User
- Posts: 11
- Joined: Fri Feb 20, 2009 1:57 pm
Re: AutoCAD wipeouts completely black
Hello Stefan,
ive experimented with the options already, with no avail. A sample pdf is already on the way per mail.
Thanks in advance!
ive experimented with the options already, with no avail. A sample pdf is already on the way per mail.
Thanks in advance!
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Stefan - PDF-XChange
- Site Admin
- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: AutoCAD wipeouts completely black
Thansk for the sample FRiFt,
I have made a ticket for the devs:
#920: Viewer 2.5.193: AutoCAD wipeouts completely black
And we will keep you updated both on your e-mail and directly here in the forum topic.
Best,
Stefan
I have made a ticket for the devs:
#920: Viewer 2.5.193: AutoCAD wipeouts completely black
And we will keep you updated both on your e-mail and directly here in the forum topic.
Best,
Stefan
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frank lema
- User
- Posts: 6
- Joined: Thu Dec 08, 2011 3:41 pm
Re: AutoCAD wipeouts completely black
Did anyone find a solution to the issue?
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Paul - PDF-XChange
- Site Admin
- Posts: 7445
- Joined: Wed Mar 25, 2009 10:37 pm
Re: AutoCAD wipeouts completely black
Hi Frank,
thanks for bumping this. The issue was with how we handled 'stroke adjust' and is being fixed for V3.
We have a firm date for that now, it will be done at the end of this May.
hth
thanks for bumping this. The issue was with how we handled 'stroke adjust' and is being fixed for V3.
We have a firm date for that now, it will be done at the end of this May.
hth
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com