Pro version does not enable save when changes made to notes.

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filosofjer
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Joined: Wed Mar 23, 2011 8:36 pm

Pro version does not enable save when changes made to notes.

Post by filosofjer »

When adding a note to a document, if the document is saved and then additional changes are made to the note, the Save option remains greyed-out. Some additional change must be made to the document before the save option is re-enabled.
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Paul - PDF-XChange
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Re: Pro version does not enable save when changes made to notes.

Post by Paul - PDF-XChange »

Hi filosofjer,

can you tell me what note you are modifying because when I try this with a "Sticky Note", "Text box" or "Call out" I see that the document is modified as denoted by an asterisk next to the file name on the tab and the Save feature becomes active again.

Also check that you are running the latest build: http://www.docu-track.com/knowledgebase ... nt-version

If there is a specific tool that is not doing this let me know and I'll test it here.

hth
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
filosofjer
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Posts: 5
Joined: Wed Mar 23, 2011 8:36 pm

Re: Pro version does not enable save when changes made to notes.

Post by filosofjer »

Ok. Well, I have tried in vain to replicate the problem. Either I've lost my mind (quite possible), or the problem occurs only under certain specific conditions which have yet to be determined. If it occurs again I'll see if I can nail them down.
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Paul - PDF-XChange
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Re: Pro version does not enable save when changes made to notes.

Post by Paul - PDF-XChange »

Hi filosofjer,

thanks for getting back to us with this. If you find it again (the error not your mind... :P ) do let us know if there is a way to reproduce it.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com