Writing cooments in Right-to-Left Languages

natushka85 · Post by **natushka85** » Wed Feb 03, 2010 2:30 pm

Hi,

I really like your product, but a major problem for me is that comments in Right-to-left languages appear "backwards".

I guess you are aware of this issue, since it was raised in this forum as early as Aug 2007 and again more than a year ago (https://forum.pdf-xchange.com/ ... =35&t=6583). In both cases there some promises were made to resolve this issue in the next release, but apparently this did not happen. I genuinely wander why. Today it is very rare to come across programs that don't handle RTL languages well. This is a major issue preventing many Arabic and Hebrew users from taking advantage of your otherwise superior product.

I hope you will take this matter to your attention.

Best,
Natasha

Wed Feb 03, 2010 3:29 pm

Hi Natasha,

You are right that we are still not able to provide RTL support, but ver3 of our PDF XCHange Viewer - which is in active development at the moment will receive a complete redesign of the text functionality and will include RTL suport in it for sure.

Ver 3 is expected in several months time.

Regards,
Stefan

amirishere · Post by **amirishere** » Mon Apr 26, 2010 8:03 am

It would be very helpful if you put up a beta version of the new release cause the complex script is very much needed here as well

by the way, the viewer software is great

Mon Apr 26, 2010 12:34 pm

Hey amirishere,

As stated above it will be in ver3 - and it needs some more time even till beta builds are released so Right-to-Left and Top-to-Bottom scripts support will have to wait

Best,
Stefan

amirishere · Post by **amirishere** » Mon Apr 26, 2010 3:55 pm

Hi, Again,
As a quick but painful work around for the LTR users I would like to suggest to:
1- download and install paint.net (nice mspaint replacement).
2- There create an image of the texts that you want with a white background.
3- Save several image files containing each text separately.
4- Import the image files into the stamp template in the xchange viewer.
5- Stamp away with your text, happily

Mon Apr 26, 2010 4:43 pm

Thanks for the workaround amirishere,

It is not nice to have to use the method described but it's just temporary - ver3 is approaching.

As for the Top-to-Bottom Languages though I need to make a small clarification - they will not be supported in the initial builds of ver3, but the Right-to-Left should be fully functional.

Best,
Stefan

ammine007 · Post by **ammine007** » Thu Jan 20, 2011 7:01 pm

for us, we are filling pdf forms in three languages (arabic, english and french)
and it's really ambarassing to use a tool (pdf x-change viewer) for LTR languages and another one (GIMP or Xournal) to fill out arabic (RTL text) forms.

where can i find the roadmap of the project pdf x-change viewer...?

thank you for this great tool and good luck !

Waiting for the V3(RTL support)

Post by **Paul - PDF-XChange** » Thu Jan 20, 2011 10:16 pm

Hi ammine007,

we are expecting to have a 'road map' for V3 in place within the next 7 days where we can make a commitment to the general list of features for V3.

More info on delivery dates and features will also be published in the next 7 days.

hth

ammine007 · Post by **ammine007** » Fri Jan 21, 2011 1:32 pm

That is GREAT !

thank you for your time!

Post by **Paul - PDF-XChange** » Fri Jan 21, 2011 10:07 pm

ammine007 · Post by **ammine007** » Fri Jan 28, 2011 2:59 pm

will the raodmap be published on the WebSite or on the Forum...?

Thank you!

Post by **Paul - PDF-XChange** » Fri Jan 28, 2011 3:26 pm

Hi ammine007,

it is very close right now but the final decision has not been made as to what will be published. We appreciate your patience in this matter.

Sincerely

faouzi · Post by **faouzi** » Sat Jan 29, 2011 9:09 pm

Hi everyone

In our enterprise we use arabic pdf forms to fill out, and the only annoyance with the excelent pdf x-change viewer, is that it's impossible for us to adopt it!

we are waiting for the r-t-l support in the V3, so that we can benefit from this excelent pdf viewer!

nirnir · Post by **nirnir** » Sat Jan 29, 2011 9:34 pm

we are also waiting for hebrew support to start using the product

Sun Jan 30, 2011 12:04 am

Hi,

Your patience is appreciated - this is coming in V3 later this spring.

riad · Post by **riad** » Fri Feb 18, 2011 6:11 pm

Hello everyone

I just purchased Pdf Xchange Pro upon the assumption that Arabic and Hebrew are soon to be fully supported in Ver. 3 as promised

I am waiting for it like many others

Keep the good work and please release ver. 3 ASAP

Post by **Paul - PDF-XChange** » Fri Feb 18, 2011 6:47 pm

Hi riad,

we are also excited about V3. I think it will be really big for us. We are still on track for Q2 of this year.

hth

riad · Post by **riad** » Sat Feb 19, 2011 6:00 am

Thank you Paul, and I wanted to express my gratitude to Stefan who was very patient helping by email

Post by **Chris - PDF-XChange** » Sat Feb 19, 2011 4:23 pm

Our pleasure Riad

riad · Post by **riad** » Tue Apr 05, 2011 2:51 pm

hello to Pdf Xchange team

Hope the Right to Left support is getting closer and closer

Can you please update us about that ?

Tue Apr 05, 2011 2:53 pm

Hello Riad,

Yes it is indeed getting closer and closer and it will be included in ver3 of our Viewer.
If you have not seen that already you can find a brief outline of what is coming in version 3 here:
https://forum.pdf-xchange.com/ ... 35&t=10100

More detailed information is not being released at this time due to our need to keep more commercially sensitive detail out of the public domain until closer to the release date, which we anticipate being later this spring as previously documented.

Best,
Stefan

riad · Post by **riad** » Tue Apr 05, 2011 3:50 pm

Thanks Stefan for the update !

Tue Apr 05, 2011 4:16 pm

Pleasure Riad!

ammine007 · Post by **ammine007** » Fri Apr 22, 2011 9:30 am

I've downloaded the new acrobat reader 10 to test commenting on it in Arabic, and I remembered my prefered viewer and its new up-coming and awaited release

Just to say Hi and good luck to you all !

ammine007 · Post by **ammine007** » Fri Apr 22, 2011 9:32 am

Hope it will be very soon !

Good luck to you all ! great software, great job, great future !

Post by **John - Tracker Supp** » Mon Apr 25, 2011 1:30 pm

Thanks

riad · Post by **riad** » Sun May 29, 2011 6:34 pm

Can you please update us about Ver.3 ?

Mon May 30, 2011 7:54 am

Hello riad,

We do not have an exact date yet, but are still on track to release it by the end of this Spring if all goes well.
We hope to be able to provide more precise information in the upcoming weeks.

Best,
Stefan

nirnir · Post by **nirnir** » Sun Jun 26, 2011 3:31 pm

Hi,
What about the new version ?
Do you have a date ? I think the spring is over already .

Thanks
Nir

Post by **Chris - PDF-XChange** » Sun Jun 26, 2011 4:13 pm

Hi nirnir,

Version 3 is nearing completion please read the comments on this post for further as to it's release.

https://forum.pdf-xchange.com/ ... 35&t=10100

Thank you for your patience.

Best,
Chris

ymmp · Post by **ymmp** » Sun Jun 26, 2011 5:21 pm

Hi,
I was wondering if the upcoming RTL support applies only to comments, or to search, copy & paste and text entry as well.
The opening post expressed surprise that RTL support has not been implemented. I can tell you after a lot of experimenting that when it comes to pdf editing it is actually quite rare. In fact only Adobe Reader as far as I can tell has the capability to search, copy/paste, and write comments in RTL (specifically Hebrew).
I have found 2 programs - Nitro & Soda PDF - that can do just comments in RTL not the rest (I saw a post on a Nitro forum saying something about the comments using Windows text system or something thus explaining how they alone can have that capability. This also seems to be the reason why when you create a comment in PDF-Xchange it types backward, then shows up fine in Adobe.)
Bluebeam PDF Revu 9, Foxit 5, Perfect PDF 7, and Nuance (I think) are just like PDF-Xchange is now.
So while RTL is standard in most applications it seems difficult to implement in PDF Editors. If you do pull it off - Wow!
Thanks

Mon Jun 27, 2011 12:37 am

Hi ymmp,

I will double check but I believe RTL support for the items you mentioned wil lbe part of Version 3 of the Viewer, if there are items that aren't supported once Version 3 has been released our development team will surely consider them for future builds.

I will see what I can find out for you though and get back to you on it shortly.

Best,

Chris

ymmp · Post by **ymmp** » Mon Jun 27, 2011 1:12 am

Hi Chris,
Good to hear.
That makes me wonder - what is the upgrade policy at Tracker? If I buy the Pro version now, will I be able to upgrade to V3 for free?
Thanks

Mon Jun 27, 2011 8:55 am

Hello ymmp,

Yes a license purchased now does include a year worth of free upgrades and maintenance - and this includes new major versions, so yes you will get ver3 for free even if you purchase a license now before it is released.

Best,
Stefan

ymmp · Post by **ymmp** » Mon Jun 27, 2011 10:14 pm

Chris - Tracker Supp wrote:Hi ymmp,

I will double check but I believe RTL support for the items you mentioned wil lbe part of Version 3 of the Viewer, if there are items that aren't supported once Version 3 has been released our development team will surely consider them for future builds.

I will see what I can find out for you though and get back to you on it shortly.

Best,

Chris

Any new info?
Thanks

Also is there a specific place to find out more info about purchasing, such as what a single license covers i.e. can I use it on a second laptop that I own, etc.?

ymmp · Post by **ymmp** » Tue Jun 28, 2011 2:31 pm

Hi,
I hope there could be a response soon because if I do purchase the Pro version, I would like to do so before the price goes up July 1.
Another interesting note on this topic: I noticed that while Nitro allows the comments to be typed RTL, the summaries come out backwards! Does this mean the summaries in PDF-Xchange come out correctly because they've been reversed twice? Has anyone tried this?
In any case, clearly the RTL problem needs an overall solution.
Thanks

Tue Jun 28, 2011 2:46 pm

Hello ymmp,

I was waiting for Chris to follow up on this, but yes - it is confirmed that RTL support will be in the new version of our Viewer, and also the inconsistency you have noticed in Nitro we will certainly try to avoid - and RTL should be RTL in all occasions and places.

Best,
Stefan
Tracker

ymmp · Post by **ymmp** » Tue Jun 28, 2011 2:49 pm

Super!
Thanks a lot

Tue Jun 28, 2011 2:50 pm

riad · Post by **riad** » Tue Oct 18, 2011 7:21 am

Hello

What are the latest news about ver. 3 ?

We are all waiting for the arabic & hebrew support.

Can you please make un update ?

BR

Riad

Tue Oct 18, 2011 10:29 am

Hello Riad,

Still no exact date, but we are getting closer and closer to the release.
All the info we have publicly available is here:
https://forum.pdf-xchange.com/ ... 35&t=10100
But I will check if we can add any updates to that topic!

Best,
Stefan

riad · Post by **riad** » Fri Oct 21, 2011 7:52 am

Hello Stefan

I appreciate your efforts, please do make an update.

the whole Ver. 3 issue is strange, I bought the pro version of the software about a year ago with anticipation that Ver 3 will arrive in a few months after my purchase, although I am pleased with the software as is I would have delayed my purchase until Ver 3 is actually released if I knew there would be such a delay.

There is a feeling that something went wrong about Ver. 3, and I wonder if RTL support will ever arrive.

I think pdf Xchange is a great software, but I purchased the pro Ver. only because the promised RTL support in the promised Ver. 3

BR

Post by **John - Tracker Supp** » Fri Oct 21, 2011 2:29 pm

Hi,

whilst I appreciate the delay is frustrating (for all) - nothing has gone wrong - things have progressed considerably - its just a much bigger job than anticipated - unlike most of our competitors we offer a comprehensive Developer's kit as a part of our product for 3rd party dev's and coupled with the fact that this is a 100% rewrite of all of our creation/manipulation/viewing tools - along with a significant feature extension - it is taking longer than expected - the mistake we made was to try an estimate a completion time way to early in the project.

Everything you expect and more is coming - please be patient, there is not so long to go now and it will be worth it !

ammine007 · Post by **ammine007** » Tue Nov 29, 2011 3:04 pm

Salam,

Hope the ver.3 is coming closer!

Still waiting for the RTL support

Good luck to you all and thank you !

Tue Nov 29, 2011 3:23 pm

Hello ammine007,

Yes - it is coming closer with every single day, but unfortunately we still can't give an exact release date

Best,
Stefan

riad · Post by **riad** » Tue Mar 06, 2012 4:40 pm

RTL ?

Tue Mar 06, 2012 4:56 pm

Hello Riad,

Ver3 is now with a firm release date of 31 May 2012 - and RTL support would be available there.

Best,
Stefan

riad · Post by **riad** » Thu Mar 08, 2012 12:43 pm

Thanks Stefan, great news !

Thu Mar 08, 2012 1:10 pm