Thumbnails pane (detached) doesn't remember its location

[David.P]

Hi forum & Tracker team,

this is only a small issue, however could save (afflicted) users quite some time:

On my three monitor system (using 2 nVidia Quadro graphics cards), the Thumbnails pane, if detached and moved to monitor #3 (for technical reasons the leftmost monitor) doesn't remember its size and location after restarting PDF-XChange Viewer
(the same happens after only closing and re-opening a PDF file):

1.) before
(Thumbnails pane on the leftmost monitor):


2.) after restarting PDF-XChange Viewer
(Thumbnails pane snapped back to the middle monitor):


The other panes (Find and Bookmarks) on the rightmost monitor remember size and position perfectly.

Thank you already for having a look into this,
Keep up the great work,
Regards David.P

--
PS: the leftmost monitor seems to have negative X-coordinates (-1280 through -1, looked up via a "window spy" tool). Maybe PDF-XChange Viewer can't handle these and therefore doesn't save the Thumbnails pane's location?

[Paul - PDF-XChange]

Hi David.P,

thanks for pointing that out. I see the same behaviour here. I have passed this on to the development team to investigate and raised a Support Request Ticket to track it's progress. Please quote "RT#Sincerely#1030: Thumbnails pane (detached) doesn't remember its location" when corresponding in regards this issue. I will keep you abreast of developments as they come to me.

[David.P]

Hello Paul, and thank you very much for your confirmation and for taking action on the issue!

As always, your software and your customer orientated philosophy both rock

Regards David.P

PS: Just realized that the position/state (docked vs. floated) of the Bookmarks/Pages/Comments panes also sometimes is not saved/restored if one of the the Bookmarks/Pages/Comments panes simply is switched off and on again via the respective toolbar button.

For example, if I dock "Bookmarks" and "Pages" together (as tabs) in a floating window (besides the main program window) and then switch "Pages" off and on again (by pressing the "Pages" toolbar button), the Pages pane (tab) sometimes gets undocked from the Bookmarks pane and jumps back to some standard position and size (floating on top of the main program window).

[Paul - PDF-XChange]

Hi David,

I noticed that also when testing, the entire contents of this thread are referenced in the ticket so making notes and comments like this here is good.

Thanks.

[David.P]

Great, Paul -- thank you.

[Paul - PDF-XChange]

[Paul - PDF-XChange]

Hi David,

then dev team have indicated that this will be addressed in V3. We are still 'on track' for a release at the end of this spring.

hth

[David.P]

Hello Paul and thank you for the update,

We are still 'on track' for a release at the end of this spring

I am very much looking forward for v3, and I am glad to hear that development is on schedule.

Regards David

[Paul - PDF-XChange]