Unable to Open PDF XChange Viewer on Vista

[NormalUser]

Hello.


I'm unable to open Viewer on my VISTA

Erros is as per "log event"

Code: Select all

PDFXCview.exe Faulting application, version 2.5.195.0, time stamp 0x4da47669, faulting module kernel32.dll, version 6.0.6002.18005, time stamp 0x49e037dd, exception code 0xc0000005, fault offset 0x0004cdeb, 0xdc4 process id, application start time 0x01cc1229df09eb61.

When I open it, it's crushing

Is it possible to help me?

Is it problem with my Vista and Laptop ? It started after restage of the system


BEST REGARDS

[Chris - PDF-XChange]

Hi NormalUser,

There should be no issue with the Viewer running on Windows Vista at all, so I would suggest uninstalling the Viewer, restarting your computer and download and install the latest version here:

https://www.pdf-xchange.com/PDFXVwer.zip

If reinstallation does not solve the problem I would suspect that there is an issue with your laptop, or more likely with Vista it self.

Let us know if this solves the matter.

Best,

Chris

[NormalUser]

Hello

I tried many many times. With portable version also. Viewer was running ok before "restage of the system". I suspect this is the problem It's the best PDF viewer I can't work without it. I also don't have time to restage the system again. It took 7 days. All windows updates, all software... uhhh... nightmare. And in the end when I installed VIEWER it crashed

I'll try some. But I think it will be possible after next restage in couple of months So I will user Viwer on another PC's.... uhhhh

[Chris - PDF-XChange]

Hi Normal User,

I there a restore point you can return to when the Viewer did work?

Chris

[NormalUser]

No. It was before "format C" and recovery...

Erros is as per "log event"

Code: Select all

PDFXCview.exe Faulting application, version 2.5.195.0, time stamp 0x4da47669, faulting module kernel32.dll, version 6.0.6002.18005, time stamp 0x49e037dd, exception code 0xc0000005, fault offset 0x0004cdeb, 0xdc4 process id, application start time 0x01cc1229df09eb61.

So the problem is with my system. But I don't know yet how to repair it

[Stefan - PDF-XChange]

Hello NormalUser,

I am afraid that we can't help either, so you might need to consult with a specialist that can come and examine your machine in person. In any case we wish you to manage to repair your system quickly and that it will not cause you any more similar problems in the future.

Best,
Stefan

[NormalUser]

Yes sure

I've open this post just to ask If anybody had this similar problem before

Thanks for all Answers

BEST REGARD
NU

[Stefan - PDF-XChange]

You are welcome NU!

Cheers,
Stefan