One document can be scrolled continously and othe can't

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F4k3
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Posts: 2
Joined: Wed May 11, 2011 11:16 am

One document can be scrolled continously and othe can't

Post by F4k3 »

Hi, this is my first post :)
Your help manual can be scrolled like this: http://img42.imageshack.us/img42/8946/unledig.jpg - I can use the hand tool to scroll to the next page or see parts of 2 pages (the one of last and a part of the next page) at the same time. And in another document I can't use the hand to scroll to the next page: http://img857.imageshack.us/img857/3631/unled2sr.jpg - when I try to use the hand tool to scroll to next page I kind of feels like it's blocked (hope You know what I mean). The pages are displayed not in a continous view, only 1 page is displayed. What am I missing?
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John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am

Re: One document can be scrolled continously and othe can't

Post by John - Tracker Supp »

Hi,

Thanks for your message - to be honest from the screen shots its impossible to diagnose an issue - what we really need is access to the file - though it looks rather large to post here.

Can you please zip and email to support@pdf-xchange.com with a link in the mesage back to this forum post ?

If you have a smaller file that displays the same problem - please send that as a replacement.

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
F4k3
User
Posts: 2
Joined: Wed May 11, 2011 11:16 am

Re: One document can be scrolled continously and othe can't

Post by F4k3 »

Ive installed newest updates, checked again if the problem occurs and voila! now I can scroll down with a continous page layout so subject closed! BTW You're doing a great job with this app. Congratz
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Paul - PDF-XChange
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Joined: Wed Mar 25, 2009 10:37 pm

Re: One document can be scrolled continously and othe can't

Post by Paul - PDF-XChange »

HI F4k3,

it sounds like one of the View settings reverted to default after the update. I'm pleased to hear all is well even if the resolution was a bit of a mystery.

Do be sure to let us know if there is more we can do for you.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com