Prblem with Opening pdf-documents

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AlexHecker
User
Posts: 1
Joined: Tue Jul 19, 2011 8:37 am

Prblem with Opening pdf-documents

Post by AlexHecker »

Hi community,
my name is Alex and i am new here. I have a problem with opening pdf-documents which I edited in pdf-Xchange. I use this program a lot and sometimes edited documents can no longer be open or it takes minutes to show me the first site of the document and when I want to see the next site it takes minutes again. Perhaps I edited too much in the documents.
I hope u can tell me a solution to solve this problem.
Thank you
Alex
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Prblem with Opening pdf-documents

Post by Stefan - PDF-XChange »

Hello Alex,

And welcome to our forums.
What I would like to check with you first is that you have the latest build of our Viewer.
So please go to Help -> About and check the build number there. If it is anything different than 2.5.197 - then you need to update.

If you do have an older build - please do update as the problem with files you have now might have bee caused by a bug in an older build.

If you do already have the latest build - then please do archive a sample and attach it to this topic so that we can have a look at it.

Best,
Stefan

p.s. I removed the duplicate topic