PDF-XChange Viewer has stopped working

PDF-XChange Viewer SDK for Developer's
(ActiveX and Simple DLL Versions)

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

docu-track99
User
Posts: 518
Joined: Thu Dec 06, 2007 8:13 pm

PDF-XChange Viewer has stopped working

Post by docu-track99 »

We opened the attached pdf and got the following error message "PDF-XChange Viewer has stopped working". Ran it with the latest version of tracker (2.5.199.0). It can be opened in Adobe reader without any problem.

Attached
1. Error.PNG (screenshot of the error)
2. BAS_Open_House_Eblast_11.pdf
You do not have the required permissions to view the files attached to this post.
User avatar
Paul - PDF-XChange
Site Admin
Posts: 7362
Joined: Wed Mar 25, 2009 10:37 pm

Re: PDF-XChange Viewer has stopped working

Post by Paul - PDF-XChange »

Hi docu-track99,

thanks for that sample. I see the same thing on my Win 7 box. I have raised a ticket for this: RT#1284: PDF-XChange Viewer has stopped working

We'll let you know what comes of this investigation.

Thanks for the report.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
User avatar
Lzcat - Tracker Supp
Site Admin
Posts: 677
Joined: Thu Jun 28, 2007 8:42 am

Re: PDF-XChange Viewer has stopped working

Post by Lzcat - Tracker Supp »

Reproduced and fixed.
Fix will be avail in next build (200).
Victor
Tracker Software
Project manager

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
User avatar
Paul - PDF-XChange
Site Admin
Posts: 7362
Joined: Wed Mar 25, 2009 10:37 pm

Re: PDF-XChange Viewer has stopped working

Post by Paul - PDF-XChange »

This was fixed for build 200, it works here. We have closed this ticket. Can you confirm that this is working for you please?

regards
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com