Missing PDF-Xchange 4 Lite printer driver

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cgazsc
User
Posts: 2
Joined: Tue Oct 11, 2011 1:49 am

Missing PDF-Xchange 4 Lite printer driver

Post by cgazsc »

Hi, I've installed the home version of PDF-Xchange 4.0 Lite on my Win 7 x64 system but cannot print to the PDF-Xchange 4.0 Lite printer. Win 7 tells me that there is no driver installed for that printer and asks if I'd like to install it. Sure, but where is it? Is there a x64 version of the printer driver? The virual printer works fine on a friends Win 7 x32 system. Everything else works fine and I've even un-installed and re-installed it to no avail. Would hate to have to go back to Primo if I can help it.

Gary
User avatar
John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Missing PDF-Xchange 4 Lite printer driver

Post by John - Tracker Supp »

Hi,

There is a known issue with Win7 not refreshing the devices list - please ensure you have the latest release of PDF-X Lite and see if a restart of Windows helps - other users have confirmed this has helped
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
cgazsc
User
Posts: 2
Joined: Tue Oct 11, 2011 1:49 am

Re: Missing PDF-Xchange 4 Lite printer driver

Post by cgazsc »

Thanks John,

Knowing that it should function gave me the resolve to dig deep and clean up a lot of mess left behind by other uninstalled virtual printers. Several register edits, re-boots, and 4 hours later, I could finally "print" to the Xchange virtual printer and create a PDF file! Thanks again for your very prompt, positive response!

Gary
Jamie - Tracker Supp
User
Posts: 191
Joined: Thu Jun 02, 2011 3:23 pm

Re: Missing PDF-Xchange 4 Lite printer driver

Post by Jamie - Tracker Supp »

Hi Cgazsc,

Glad to see your challenge resolved. If you have further questions or concerns, please post them or mail support@pdf-xchange.com.

Regards,
Jamie