2.5.201 - "click to buy" graphic embedded into PDF

[christos1900]

Hi support.

Have a problem with 2.5.201

I mark up a pdf in the viewer.

The marked up PDF errors in adobe pdf products but when I view the file in PDF XChange viewer there is a graphic at the top of the pdf saying “Click to buy” and it is a hyperlink to http://www.pdfxviewer.com”

I have the updated licence codes and have a developer code. the viewer is embedded in my activex control.

Please advise

Regards

Chris

[Stefan - PDF-XChange]

Hello Chris,

Please double check that you are using the new Viewer SDK keys, and then if the problem still persists do send a sample compilable project to support@pdf-xchange.com (or attach it here but make sure that the license key is NOT present as we would otherwise need to deactivate it).

Best,
Stefan

[christos1900]

I am definitely using the new licence codes as the "demo" watermark has gone. It's difficult / time consuming to create a sample project because i am using the PDF viewer within an activex control.

Maybe the user is using some kind of "pro" feature and this happens?

here is a snippet of my VB6 code that sets the viewer up for usage...

Viewer.SetDevInfo "The new code you supplied", "my developer code"

Viewer.SetProperty "View.Bars[""Menu""].Visible", 0, 0
Viewer.SetProperty "View.Bars[""CommentAndMarkup""].Visible", 1, 0
Viewer.SetProperty "View.Bars[""Zoom""].Visible", 1, 0
Viewer.SetProperty "View.Bars[""Standard""].Visible", 1, 0
Viewer.SetProperty "View.Bars[""RotateView""].Visible", 1, 0
Viewer.SetProperty "View.Bars[""Properties""].Visible", 1, 0
Viewer.SetProperty "View.Bars[""Measuring""].Visible", 1, 0

Viewer.SetProperty "View.LockAllBars", 1, 0
Viewer.SetProperty "General.DenyOpenDocumentsWhenDrop", 1, 0
Viewer.SetProperty "General.DenyProgressDisplaying", 1, 0

Viewer.SetProperty "General.DocumentInterface", 1, 0
Viewer.SetProperty "General.AllowAllAccelerators", 0, 0
Viewer.SetProperty "General.ApplicationTitle", "D2D Viewer", 0
Viewer.SetProperty "General.DenyAllContextMenus", 0, 0
Viewer.SetProperty "PageDisplay.DefaultLayout", -1, 0
Viewer.SetProperty "PageDisplay.DefaultZoom", -1, 0
Viewer.SetProperty "PageDisplay.SmoothText", 1, 0
Viewer.SetProperty "PageDisplay.SmoothLineArt", 1, 0
Viewer.SetProperty "PageDisplay.SmoothImages", 1, 0

Viewer.SetProperty "Commands[#33221].State", "Offline", 0 '// text highlight
Viewer.SetProperty "Commands[#33222].State", "Offline", 0 '// text crossout
Viewer.SetProperty "Commands[#33223].State", "Offline", 0 '// text underlind
Viewer.SetProperty "Commands[#33132].State", "Offline", 0 '// sticky note tool

Viewer.SetProperty "Commands[#33206].State", "Offline", 0 '// selected text highlight
Viewer.SetProperty "Commands[#33207].State", "Offline", 0 '// selected text add note
Viewer.SetProperty "Commands[#33208].State", "Offline", 0 '// selected text underline
Viewer.SetProperty "Commands[#33209].State", "Offline", 0 '// selected text crossout
Viewer.SetProperty "Commands[#33210].State", "Offline", 0 '// selected text replace

Viewer.SetProperty "Commands[#33416].State", "Offline", 0 '// add a bookmark
Viewer.SetProperty "Commands[#33179].State", "Offline", 0 '// check for updates
' Viewer.SetProperty "Commands[#33136].State", "Offline", 0 '// delete
Viewer.SetProperty "Commands[#33081].State", "Offline", 0 '// delete pages
Viewer.SetProperty "Commands[#36037].State", "Offline", 0 '// insert pages
Viewer.SetProperty "Commands[#36364].State", "Offline", 0 '// new document
Viewer.SetProperty "Commands[#36365].State", "Offline", 0 '// new document from text
Viewer.SetProperty "Commands[#36039].State", "Offline", 0 '// replace pages
Viewer.SetProperty "Commands[#33147].State", "Offline", 0 '// access support forum

Viewer.LoadSettings ViewerPath & "settings.dat"

' setup author - now !
Viewer.SetProperty "Identity.Name", Username, 0


This code was working well with the older version of the PDFXChange viewer and has not changed other than the new licence code.


Regards

Chris

[Stefan - PDF-XChange]

Hello Chris,

From your initial post I assumed that while you are testing your application at your end you are getting files stamped with the "DEMO" stamps. Now it seems like this is happening at the customer's end? If this is so - yes it's possible that he is using another of our products in trial mode, or working with files that already have the "DEMO" stamps in them.

But with a properly supplied codes in the SDK when you are creating the instance of our Viewer - it should work in your application without adding the demo stamps to any file.

Best,
Stefan

[christos1900]

OK Stefan

I will make sure they are not using a file that was previously stamped when the old serial code was used.

Many thanks

Chris

[Stefan - PDF-XChange]

Glad to help Chris,

Do post back here if our help is needed further!

Best,
Stefan