PDF-XChange Viewer crashes on paste

[thejtluv]

Scenario:

User has a PDF with several pages. User creates a new "symbol" by using the shapes within xchange viewer, a circle with a couple lines. She then uses Microsoft OneNote keyboard shortcut windows+s to take a screenshot of a small portion of the screen, capturing the newly created symbol as a whole (it's pretty small, maybe a quarter inch square). She then moves to another page within the same PDF and attempts to paste the newly created symbol. The software crashes at this point, then windows re-opens it with no file open.

Windows 7 Enterprise 64 bit
2.5 (Build 205.0)
Aug 14 2012; 17:26:20

Thanks for your help.

jt

[Stefan - PDF-XChange]

Hello jt,

Could you please send us a sample file that shows this behaviour, and why not try to use the snapshot tool of our onw Viewer - this will also create an image in the clipboard of the selected area.

Best,
Stefan

[thejtluv]

I tried it with the snip tool inherent to xchange viewer with no issues. I let her know about that, as well as the idea of adding it to the stamp pallette for easy future use. Thanks for your help!

[Stefan - PDF-XChange]

Hi jt,

Glad to hear this is working for you and hopefully for her as well!
Adding it as a stamp is also really neat - but in this case she might want to create her objects (on an empty single page document), then flatten annotations and save the file and then create a stamp from that file. This way the stamp will be vector based and easily scalable without loss of quality.

Best,
Stefan