Error when extracting pages

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yevgen
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Posts: 2
Joined: Thu Nov 15, 2012 9:25 am

Error when extracting pages

Post by yevgen »

Hi!

I have licensed PDF-XChange 4 Pro. When I extracting a page from document in PDF-Viewer, and than trying to save this page in a file, i getting a round stamp "PDF-XChange Viewer / Click to buy NOW! ...".

How to disable this stamp?

Thanks in advance,
Yevgen
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Error when extracting pages

Post by Stefan - PDF-XChange »

Hello Yevgen,

Please make sure that you are not trying to e.g. use your V4 license key with our V5 products, and if you are sure this is not the case - please e-mail your license (or order number) to support@pdf-xchange.com and we would assist further.
Make sure to NOT post your license key here in these public forums or we will have to deactivate it.

Best,
Stefan
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Error when extracting pages

Post by John - Tracker Supp »

Please send you serial and a sample PDF file with the trial watermarks to the support email address (do not post here as mentioned already) in Stefan's post;

the correct email is ; support@pdf-xchange.com

Whether you have a V4 or V5 pro serial is not relevant - as both are valid in the Viewer PRO and should work ok if they are for the full PDF-XChange PRO bundle (beginning PXP4 or PXP50)

We will then check and advise
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
yevgen
User
Posts: 2
Joined: Thu Nov 15, 2012 9:25 am

Re: Error when extracting pages

Post by yevgen »

Thanks to All for reply, I already fixed my problem with Stefan Dzhukelov's help.
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Error when extracting pages

Post by John - Tracker Supp »

Excellent ;)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com