search for software updates constantly yields manual update

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gshybrid
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Posts: 8
Joined: Fri Dec 30, 2011 5:23 pm

search for software updates constantly yields manual update

Post by gshybrid »

According to the "about" function in the "help" menu, I'm currently using PDF-XChange Viewer 2.5, Build 200.0 (Pro), German language version, Dec 14, 2011.

When searching for program updates with the "help" menu, the only update information displayed is the Viewer manual V2.0.50. I can hardly believe that there has been no software update since 2011.

If I only knew the reason for such a strange behaviour ...
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Will - Tracker Supp
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Joined: Mon Oct 15, 2012 9:21 pm

Re: search for software updates constantly yields manual upd

Post by Will - Tracker Supp »

Hi gshybrid,

Thanks for the post - please download the installer from the following link, and run over the top of your current version. It will update the Viewer to the latest build and the issue with not finding new builds should be fixed:
https://www.pdf-xchange.com/PDFXVwer.zip

HTH!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
gshybrid
User
Posts: 8
Joined: Fri Dec 30, 2011 5:23 pm

Re: search for software updates constantly yields manual upd

Post by gshybrid »

Thx, I've followed your advice. Thus, program version 2.5, build 208.0 has been installed on my computer.

However, the update function still shows manual version 2.0.50 as the only update available, although this version has been installed on my computer months ago ...
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Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: search for software updates constantly yields manual upd

Post by Will - Tracker Supp »

Hi gshybrid,

Thanks for letting me know! I'll take this to the Dev. Team, as I've seen a few of these now. I'm not sure what's happened, as it was functioning properly a few weeks ago.

Any way, I'll let you know when I know more!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com