I get this error..

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Bukal
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Posts: 2
Joined: Thu Feb 28, 2013 1:23 pm

I get this error..

Post by Bukal »

Hey guys, I've just installed PDF-XChange Viewer to test it out, and everytime I close it this window pops.

Image

Is this something to do with my operating system, are they compatible? I use Windows 8
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: I get this error..

Post by Stefan - PDF-XChange »

Hello Bukal,

Yes - our Viewer should be working properly and without errors on Win 8.
Can you please check which build of the Viewer you are using (go to Help -> About inside the Viewer) - and if it's not the latest 2.5.210 try downloading and installing it from here:
www.tracker-software.com/PDFXVwer.zip

Also have you tried to perform an uninstall, reboot, reinstall, reboot sequence for our Viewer since this problem started appearing?

Best,
Stefan
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Bukal
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Posts: 2
Joined: Thu Feb 28, 2013 1:23 pm

Re: I get this error..

Post by Bukal »

Wow, thanks for the quick response. Yup, everything works just fine, and I don't get the compatibility window anymore.
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: I get this error..

Post by Stefan - PDF-XChange »

My pleasure Bukal,

Glad to hear all is up and running now!

Cheers,
Stefan
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