Watermarks after adding Pages

[Mattes57]

First: I have a valid PDF-Xchange Pro License which should also include the Viewer. I am using the current Version .210
In Viewer, I can make comments etc and save the doc properly.
However, whe I use the "Document" features, e.g. adding pages from another PDF, the PDF-Trial Watermarks appear after saving.
(the "pro" Icon is NOT displayed in the Menu).

Win7-64, working as NON-Admin-User

[Will - Tracker Supp]

Hi Mattes57,

Thanks for the post - try going to the Registration section of the preferences (Ctrl+K), copying the serial key, then delete it and re-paste in and hit Apply --> OK and let me know how that works.

Cheers,
Will

[Mattes57]

No, I tried that already (after removing License key, the menu items showed the "pro" icons, after re-inserting keys, they disappeared).

[Will - Tracker Supp]

Hi Mattes57,

Thanks for getting back to me - so even after the little 'PRO' icons disappeared, using the 'Document' features still gives watermarks?
If that's the case, then please see the following KB article:
https://www.pdf-xchange.com/knowled ... structions

Cheers,
Will

[Mattes57]

I found the reason. I had used the my old PDF-Xchange 4.0 License key.
The KB article you have pointed to shows that it might be a license key issue. So, I verified the key and saw, it starts with PXP40....
I now entered the correct PXP50-... key, and it works fine as expected.

Thanks for your help!

[Will - Tracker Supp]

Hi Mattes57,

Thanks for the update, glad that you got it figured out

Have a great weekend!