Message "Not printable border"

[Peter2]

This is a behaviour which was already in PDF-Viewer, and I hoped it would be changed in Editor, but it seems not...

Example (see attachment):
- create a document with DIN A4 and 2 cm borders (e.g. in MS Word)
- create a PDF on DIN A4
-> everything is OK

- open the PDF
- print it to "DIN A4" paper, 100%, no rotation
-> there will be an alert that "Some pages will not be printed completely ...."

IMHO this is not the best solution and creates confusion, because the way of "creating - viewing - printing" is always on DIN A4 and there is always enough of white space to create a perfect, unscaled (!) sheet of paper.

It would be fine if the "border check feature" alerts only if there are really (!) elements outside the print area.

Best regards

Peter

[Will - Tracker Supp]

Hi Peter2,

Thanks for the post - could you try using either "Fit/Reduce to printer margins" and see if that helps?

If it doesn't, let me know!

Cheers,
Will

[Peter2]

Hi Will
it would help, I'm sure.

But this is not the solution I'm looking for. I think that if there is no real need to set the "Reduce-Options" the message should be suppressed. If the user does not take care for this option and it stays enabled all the time, and this causes unnecessary reduction, additional CPU-load, missing necessary alerts and real problems if you print a drawing which is scaled ..

Peter

[Will - Tracker Supp]

Hi Peter,

thanks for getting back to me - it would appear, then, that this is something that you would need to set within the Word document as MS Word overrides any printer settings with its own. Your margins appear to be outside of the standard printable margins, so reducing these in the the Word doc. should help.

Best,
Will

[Peter2]

Sorry, it seems that my limited knowledge of English creates more confusion than clearance ..
I will try another way.

- Look at the screenshot. There are 1.5 - 2 cm distance (white space) between outer-paper-border and printed area (text-border).
- The printer (HP 1215) has approx. 3-5 mm unprintable area (see red area in print-preview)

-> So why the message is displayed?

Peter

[Will - Tracker Supp]

Hi Peter,

This appears to be something to do with your printer. A way to determine this would be to change printers in your printers list and you will see the 'un-printable' red area of the preview pane increase or decrease, depending upon the printer. This is because your document is outside of the printable margins for that printer specifically (that red area is set by each Printer, and the Editor has no control over how large or small of a document it can print) - in your screen-shot, I can see that the text in the right hand corner is outside of the printable margins.

To have this perfect, without any scaling in the Print Dialogue of the Editor, you will have to set the page margins correctly in Word first, so that the text doesn't fall within the red portion of the page preview in the Print Dialogue.


Will

[Peter2]

OK, thanks. I will check it.

Peter

[Will - Tracker Supp]

No problem

[Vasyl - PDF-XChange]

Hi Peter

It would be fine if the "border check feature" alerts only if there are really (!) elements outside the print area.

It is possible but fully detecting if any object is outside of printable area - can(will) take a lot of time and can use a log of memory and CPU...
As you see - this message editor displays before(!) start of real printing, in pre-calculation stage, so if you're printing, for example, 1000 pages, and only last page has the content which is outside(fully or partially) of printable area - the editor must analyze content of each(!) page in any case, before any printing. This option will be too "expensive"...

But you are right - your idea is not bad and we will think about it to find good solution in the near future..

Thanks.

[Willy Van Nuffel]

EDITED MY ORIGINAL MESSAGE...
Reading about your problem, I tried to reproduce this phenomenon, and I could indeed.
I did not stand still before by this, maybe you can simply check "Don't show in future" when you are sure of your case...

[Vasyl - PDF-XChange]

maybe you can simply check "Don't show in future"

You may reset it by /Preferences/Prompts tab...

[Peter2]

...maybe you can simply check "Don't show in future" when you are sure of your case...

The problem is the usage of many different pager sizes and many different origins of PDF: word processing, sheet claculation, CAD-drawings and scans, and each of it has different usage of paper-size, scaling and so on.

If there would be 99% DIN A4 Word documents I would use "Don't show in future", but the mixture of the files does not allow...
The feature is important and fine, but in some case (as discussed) "wrong".

....- the editor must analyze content of each(!) page in any case, before any printing. This option will be too "expensive"...

My standard-answer would be the solution: Add an option for users like "Do you want to use a real print size analysis (could take long ..)?" For users with low numbers of pages, but drawings and so on it would be fine and rather quick.

.... and we will think about it to find good solution in the near future..

Fine. I'm confident about it

Peter

[John - Tracker Supp]

Thanks