Text is displayed curled or just partially

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Greenhorn
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Posts: 2
Joined: Mon Apr 29, 2013 6:54 pm

Text is displayed curled or just partially

Post by Greenhorn »

Hello Tracker-Team,

congrats for the new Editor !

I have a problem with this PDF file:
New-Bulldozer-and-Piledriver-Instructions.pdf
The text is just partially visible ...


Regards
Greenhorn
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Paul - PDF-XChange
Site Admin
Posts: 7388
Joined: Wed Mar 25, 2009 10:37 pm

Re: Text is displayed curled or just partially

Post by Paul - PDF-XChange »

Hi Greenhorn,

there is a problem in the Editor with specific kind of fonts (embedded TrueType font with Symbol flag set in the font descriptor). We are aware of this problem and a developer is on task to address this.

There is a support ticket (internal only) relating to this: RT#1840: Text is displayed curled or just partially

It should be corrected for the next build.

hth
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Greenhorn
User
Posts: 2
Joined: Mon Apr 29, 2013 6:54 pm

Re: Text is displayed curled or just partially

Post by Greenhorn »

Thank you very much for the quick reply, Paul.

Can't await the next build.

Did I understand right, that I'm able to upgrade now via eMail ?
I have a valid PDF X-Change PRO 4 license from August 2011.

Cheers
Greenhorn
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Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: Text is displayed curled or just partially

Post by Will - Tracker Supp »

Hi Greenhorn,

Thanks for the post - with a Version 4 license, you can upgrade to a Version 5 license, which should be valid for the Editor, by logging into your account and, if you have active maintenance, clicking the "Get free serial" button. If you don't have active maintenance, then you will have to purchase an upgrade - as an existing license holder, you will likely be eligible for a discount on this upgrade (how much of a discount I can't say without your license information). To log into your account, please see this link:
https://www.pdf-xchange.com/login

Hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com