Number fields in XFA form blanking out when out of focus

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

TimE
User
Posts: 3
Joined: Mon Oct 14, 2013 10:43 am

Number fields in XFA form blanking out when out of focus

Post by TimE »

Hello!

We are a small institute at a university and are evaluating PDF XChange to replace Acrobat. One thing we noticed is that a form we need very frequently behaves strangely. There are small fields to type single numbers. When you type something you see the number and as soon as you click elsewhere and the field looses focus the number disappears. If you click in the field again the number is still there. When you print the document the numbers are not present and the fields are empty.

I could give you the form by mail (not public).

Tim
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Number fields in XFA form blanking out when out of focus

Post by Stefan - PDF-XChange »

Hello Tim,

Welcome to our forums!
Please make sure you are using build 2.5.212 of our Viewer (go to Help -> About), and if you have an older build - please update to the current latest:
www.tracker-software.com/PDFXVwer.zip

If the problem is present in the latest build as well - you can send us the file to support@pdf-xchange.com with a link in the e-mail body back to this forum topic and we will check it for you.

Regards,
Stefan
TimE
User
Posts: 3
Joined: Mon Oct 14, 2013 10:43 am

Re: Number fields in XFA form blanking out when out of focus

Post by TimE »

Hello Stefan,

thanks for your fast reply. We are using the latest version.

Edit: send you the file via email!
Last edited by TimE on Mon Oct 14, 2013 11:07 am, edited 1 time in total.
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Number fields in XFA form blanking out when out of focus

Post by Stefan - PDF-XChange »

Thanks Tim,

So please send us the file for testing.

Cheers,
Stefan