Conversion from Word to PDF, problem with paper size setting

[haviital]

Hi,

we are using your product integrated in our document management product. Our customer has reported that when converting Word to PDF (using PDF XChange ) the paper size is alwys A4, even if the souce Word document is done in Letter paper size. This makes e.g. legal documents to look bad.
A couple of questions for you:

1) If the paper size is not explicitely set, what is the default value? Is there some PDFXChange default value or is it using some windows system default value? How can that default be affected by the end user.

2) How can we alter the paper size in code? There a some setting we tweak like this:

Code: Select all

m_spPrinter->put_Option( CComBSTR( L"Save.File" ), CComVariant( szDstFilename ) );

But I have not found anything related to paper size in the documentation.

Br,
Hannu Viitala

[Stefan - PDF-XChange]

Hi Hannu Viitala,

Please ask your customer to Open word and go to File -> Options -> Advanced -> Print
and check whether the "Scale Content for A4 or 8.5 x 11'' paper sizes" checkbox is on.
With this turned on Word will detect the regional settings of Windows and always force A4 for Europe and Letter for America when printing, so it should be turned off.

Regards,
Stefan