Buy now stamps after upgrade

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

p.a.j.m. robben
User
Posts: 2
Joined: Wed Jul 18, 2012 7:42 am

Buy now stamps after upgrade

Post by p.a.j.m. robben »

Just upgraded PDF XChange Viewer Pro 2.5.214 to 2.5.214.1. Now suddenly "Buy Now" stamps appear in PDF files after having modified them. This is really a problem since according to information on your website these "Buy Now" stamps apparently cannot be removed.

How can this issue with occuring "Buy Now" stamps be resolved ? I do have a valid license key with product maintenance support up to July 2015 (although you seem to have discontinued the PDF XChange Viewer Pro product in the meantime).
p.a.j.m. robben
User
Posts: 2
Joined: Wed Jul 18, 2012 7:42 am

Re: Buy now stamps after upgrade

Post by p.a.j.m. robben »

Never mind. Just figured it out. Apparently the free serial for the PDF XChange Editor which I received some time ago also must (or can) be used to replace the existing/original serial in the PDF XChange Viewer Pro in order to prevent the occurance of the "Buy Now" stamps. The email which contained the free serial for the PDF XChange Editor did not mention this though.
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Buy now stamps after upgrade

Post by Stefan - PDF-XChange »

Hi p.a.j.m. robben,

Glad you figured it, and yes - the new key is backwards compatible with the Viewer as well.

Regards,
Stefan