PDF Exchange Viewer Crashed

[jwsmith708]

So, after filling out a PDF form, I got to the point where I went to print a document, and chose to Save the PDF file and the app crashed, losing all my data. Twice. I appreciate any ideas. Error details below.

Jeff

Problem signature:
Problem Event Name: APPCRASH
Application Name: PDFXCview.exe
Application Version: 2.5.211.0
Application Timestamp: 51beaa6b
Fault Module Name: PDFXCview.exe
Fault Module Version: 2.5.211.0
Fault Module Timestamp: 51beaa6b
Exception Code: c0000005
Exception Offset: 00721446
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Will - Tracker Supp]

Hi Jeff,

Thanks for the post - I suspect that this may be because you are using an older build of the Viewer, so please download and run the following installer to update and let me know if the issue persists:
https://www.pdf-xchange.com/PDFXVwer.zip

Cheers,

[jwsmith708]

Yeah, thanks, Will. I noticed that I wasn't current and have downloaded the update. Hopefully, this goes away - I haven't had the problem previously.

Jeff

[Stefan - PDF-XChange]

Glad to hear you've updated Jeff,

Let us know if this happens again!

Cheers,
Stefan