Border Showing on Custom Stamp

[dharlan@uct.com]

I have two custom dynamic stamps that both in the stamp palette preview and when placed show a blue border around the stamp.

No such border appears when directly opening the stamp pdf. How do I resolve this? Note, other custom dynamic stamps do not show this behavior.

See two attachments.

[Will - Tracker Supp]

Hi ,

Thanks for the post - I've managed to reproduce the issue and have created an internal Development ticket to help track the progress of the problem. The ticket number is RT-2496.

Hope that helps!

[dharlan@uct.com]

Any status on a resolution? Thanks.

[Will - Tracker Supp]

Hi Dan,

I'm afraid that I don't have any real update, other than the ticket appears to have a workitem for it, meaning that it should be actively being worked on by a member of the Dev. Team.

Cheers,

[dharlan@uct.com]

I don't know what the cause was. But I've resolved this by creating a completely new stamp pdf.

I think it has something to do with Acrobat's import of graphics from MS Word. I created the working stamps using the new stamp/collection in Editor and importing the images from XPS files. Then going to Acrobat to insert the form fields and javascript. (But of course, now they don't work in Acrobat).

For those interested, I've submitted the collection for inclusion in the free stamps catalog and expect them to show up there soon. https://www.pdf-xchange.com/stamp_collections

[Stefan - PDF-XChange]

Thanks Dan!

Regards,
Stefan