Font and font size problem in Version 3.0 Build 307.1?

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walter edelberg
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Font and font size problem in Version 3.0 Build 307.1?

Post by walter edelberg »

I recently upgraded to Version 3.0 Build 307.1 (under Windows 7). In my earlier post, "Can scan with Version 2.5 but not with Version 3.0", I noted a problem I am having with that build. Since then I have encountered two additional problems, which I'll number accordingly:
  • (2) When using the Sticky Note feature, I cannot change the font or font size. Both of those fields in the Properties Toolbar are greyed out and do not respond to anything I do. I didn't have this problem with Version 2.5, Build 207.0.

    (3) When Version 3. Build 307.1 is open, the Windows taskbar occasionally freezes up, even after reboot. The problem is intermittent, but happens only after I've opened PDF-XChange Editor 3.0.307.1.
I tried uninstalling, rebooting, and reinstalling PDF-XChange Editor (same build) but that didn't fix any of the three problems.

Best,
Walter
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Will - Tracker Supp
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Re: Font and font size problem in Version 3.0 Build 307.1?

Post by Will - Tracker Supp »

Hi Walter,

Thanks for the post.
(2) When using the Sticky Note feature, I cannot change the font or font size. Both of those fields in the Properties Toolbar are greyed out and do not respond to anything I do. I didn't have this problem with Version 2.5, Build 207.0.
That's extremely odd. Could you please send screen-shots that demonstrate this? Also, could you tell me if this document specific?
(3) When Version 3. Build 307.1 is open, the Windows taskbar occasionally freezes up, even after reboot. The problem is intermittent, but happens only after I've opened PDF-XChange Editor 3.0.307.1.
This isn't something that any of us are experiencing here. Could you tell me your system specs and also whether or not you have any other applications open when opening the Editor?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Bhikkhu Pesala
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Re: Font and font size problem in Version 3.0 Build 307.1?

Post by Bhikkhu Pesala »

Will - Tracker Supp wrote:
(2) When using the Sticky Note feature, I cannot change the font or font size. Both of those fields in the Properties Toolbar are greyed out and do not respond to anything I do. I didn't have this problem with Version 2.5, Build 207.0.
That's extremely odd. Could you please send screen-shots that demonstrate this? Also, could you tell me if this document specific?
Earlier, you replied that this feature would be added for build 308.

It cannot be changed yet from Arial 12 point.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Will - Tracker Supp
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Re: Font and font size problem in Version 3.0 Build 307.1?

Post by Will - Tracker Supp »

Hi Bhikkhu,

You're completely right! My apologies, prior to answering this post, I had changed the font used for the sticky note tool in the Viewer and hadn't quite registered that it wasn't the Editor. Thanks for the correction there.

Walter - Bhikkhu is entirely right, this is something that we are adding for build 308, so it's known and is on the map.

In regards to the freezing though, I'm still not able to reproduce that on Windows 7, so please provide full OS details (i.e. Windows 7 Home Premium x64 SP1) and system specs.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
craig beere
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Re: Font and font size problem in Version 3.0 Build 307.1?

Post by craig beere »

So, since this didn't make it into build 307 (as promised in https://forum.pdf-xchange.com/ ... ticky+note and it didn't make it into build 308, when is it going to be introduced?

This feature is a showstopper for me.
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Will - Tracker Supp
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Re: Font and font size problem in Version 3.0 Build 307.1?

Post by Will - Tracker Supp »

Hi Craig,

I'm using a pre-release of build 309 and this is implemented in that. 309 is slated for release within the next week or so, provided in-house testing doesn't turn up any major issues that require fixing.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com