Silent installation of PDF Xchange Editor 5 with key problem

[seb_admin]

Dear Sir or Madams,

we have bought a 500 user license of pdf xchange editor 5. Now I started to test rollout via silent installation of the software. Installation finished successfully for the product software but the key I used in the batch file isn't used and so the program is free trial version.

I have used the following code for installation of the msi package:

Code: Select all

msiexec /i PDFXVE5x86.msi /quiet /log C:\install\PDF.log USERNAME="My Name" USERMAIL="My mail adress" KEY="my-key-i-have-bought"

Could you think about the reason of the problem? On the client there was installed trial of pdf xchange viewer before but I have uninstalled the program.
This is the result of the logfile:

Code: Select all

=== Protokollierung gestartet: 12.08.2014  15:50:44 ===
Aktion gestartet um 15:50:44: INSTALL.
Aktion gestartet um 15:50:44: AppSearch.
Aktion beendet um 15:50:44: AppSearch. Rückgabewert 1.
Aktion gestartet um 15:50:44: CA_DetectSerialKeys.
DetectSerialKeys:  OLD_STYLEBUILD_DETECTED: 0
Aktion beendet um 15:50:45: CA_DetectSerialKeys. Rückgabewert 1.
Aktion gestartet um 15:50:45: FindRelatedProducts.
Aktion beendet um 15:50:45: FindRelatedProducts. Rückgabewert 1.
Aktion gestartet um 15:50:45: LaunchConditions.
Aktion beendet um 15:50:45: LaunchConditions. Rückgabewert 1.
Aktion gestartet um 15:50:45: GetRegistrationInfo.
Aktion beendet um 15:50:45: GetRegistrationInfo. Rückgabewert 1.
Aktion gestartet um 15:50:45: ValidateProductID.
Aktion beendet um 15:50:45: ValidateProductID. Rückgabewert 1.
Aktion gestartet um 15:50:45: CostInitialize.
Aktion beendet um 15:50:45: CostInitialize. Rückgabewert 1.
Aktion gestartet um 15:50:45: FileCost.
Aktion beendet um 15:50:45: FileCost. Rückgabewert 1.
Aktion gestartet um 15:50:45: CostFinalize.
Aktion beendet um 15:50:45: CostFinalize. Rückgabewert 1.
Aktion gestartet um 15:50:45: MigrateFeatureStates.
Aktion beendet um 15:50:45: MigrateFeatureStates. Rückgabewert 0.
Aktion gestartet um 15:50:45: InstallValidate.
Aktion beendet um 15:50:45: InstallValidate. Rückgabewert 1.
Aktion gestartet um 15:50:45: RemoveExistingProducts.
Aktion beendet um 15:50:45: RemoveExistingProducts. Rückgabewert 1.
Aktion gestartet um 15:50:45: InstallInitialize.
Aktion beendet um 15:50:46: InstallInitialize. Rückgabewert 1.
Aktion gestartet um 15:50:46: ProcessComponents.
Aktion beendet um 15:50:46: ProcessComponents. Rückgabewert 1.
Aktion gestartet um 15:50:46: UnpublishFeatures.
Aktion beendet um 15:50:46: UnpublishFeatures. Rückgabewert 1.
Aktion gestartet um 15:50:46: RemoveRegistryValues.
Aktion beendet um 15:50:46: RemoveRegistryValues. Rückgabewert 1.
Aktion gestartet um 15:50:46: RemoveShortcuts.
Aktion beendet um 15:50:46: RemoveShortcuts. Rückgabewert 1.
Aktion gestartet um 15:50:46: RemoveFiles.
Aktion beendet um 15:50:46: RemoveFiles. Rückgabewert 1.
Aktion gestartet um 15:50:46: InstallFiles.
Aktion beendet um 15:50:46: InstallFiles. Rückgabewert 1.
Aktion gestartet um 15:50:46: CreateShortcuts.
Aktion beendet um 15:50:46: CreateShortcuts. Rückgabewert 1.
Aktion gestartet um 15:50:46: WriteRegistryValues.
Aktion beendet um 15:50:46: WriteRegistryValues. Rückgabewert 1.
Aktion gestartet um 15:50:46: CA_SE_Register.
Aktion beendet um 15:50:46: CA_SE_Register. Rückgabewert 1.
Aktion gestartet um 15:50:46: CA_WriteRegKeys.SetProperty.
Aktion beendet um 15:50:46: CA_WriteRegKeys.SetProperty. Rückgabewert 1.
Aktion gestartet um 15:50:46: CA_WriteRegKeys.
Aktion beendet um 15:50:46: CA_WriteRegKeys. Rückgabewert 1.
Aktion gestartet um 15:50:46: CA_AssociateEditor.SetProperty.
Aktion beendet um 15:50:46: CA_AssociateEditor.SetProperty. Rückgabewert 1.
Aktion gestartet um 15:50:46: CA_AssociateEditor.
Aktion beendet um 15:50:46: CA_AssociateEditor. Rückgabewert 1.
Aktion gestartet um 15:50:46: RegisterUser.
Aktion beendet um 15:50:46: RegisterUser. Rückgabewert 1.
Aktion gestartet um 15:50:46: RegisterProduct.
Aktion beendet um 15:50:46: RegisterProduct. Rückgabewert 1.
Aktion gestartet um 15:50:46: PublishFeatures.
Aktion beendet um 15:50:46: PublishFeatures. Rückgabewert 1.
Aktion gestartet um 15:50:46: PublishProduct.
Aktion beendet um 15:50:46: PublishProduct. Rückgabewert 1.
Aktion gestartet um 15:50:46: InstallFinalize.
RegisterSE:  Error 0x0: failed to initialize RegisterSE
RegisterSE:  RegisterSE::SHELLEXT = 'C:\Program Files\Tracker Software\Shell Extensions\'
RegisterSE:  IsVista: 1
RegisterSE:  _SetRegValueWithBackup: szRegPath: '.pdf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}', szKey: 'default', szValue: '{CF822AB4-6DB5-4FDA-BC28-E61DF36D2583}'
RegisterSE:  _SetRegValueWithBackup: szRegPath: '.pdf\PersistentHandler', szKey: 'default', szValue: '{DDA60C00-9937-453d-99E4-15967383ACE8}'
RegisterSE:  _SetRegValueWithBackup: szRegPath: 'Software\Microsoft\RSSearch\ContentIndexCommon\Filters\Extension\.pdf', szKey: 'default', szValue: '{1AC7939A-F487-4C8D-97AA-062FCA5DFA3C}'
StoreSerialKey:  CustomActionData: KF=|KD=
StoreSerialKey:  Param: KF=
StoreSerialKey:  Param name: KF; value=''
StoreSerialKey:  Param: KD=
StoreSerialKey:  Param name: KD; value=''
StoreSerialKey:  StoreSerialKey: sKeyFile.Len = 0; sKeyData.Len = 0
AssociateEditor:  AssociateEditor: hr = 0x00000000
AssociateEditor:  CustomActionData: VD=C:\Program Files\Tracker Software\PDF Editor\|SD=C:\install\|ED=1|BR=1
AssociateEditor:  Param name: VD; value='C:\Program Files\Tracker Software\PDF Editor\'
AssociateEditor:  Param name: SD; value='C:\install\'
AssociateEditor:  Param name: ED; value='1'
AssociateEditor:  Param name: BR; value='1'
AssociateEditor:  AssociateEditor: res = 1
Aktion beendet um 15:50:52: InstallFinalize. Rückgabewert 1.
Aktion beendet um 15:50:52: INSTALL. Rückgabewert 1.
Property(S): UpgradeCode = {E6E58382-7F0B-4DB0-8E8F-4EF5D581109A}
Property(S): KEY_REG = TRIAL
Property(S): _CreateStartMenuGroup = 1
Property(S): _CreateDesktopShortCuts = 1
Property(S): _SetViewerAsDefault = 1
Property(S): _ViewInBrowsers = 1
Property(S): VIEWERDIR = C:\Program Files\Tracker Software\PDF Editor\
Property(S): HelpDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Help\
Property(S): ApplicationProgramsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PDF-XChange\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): Plugins_VIEWER32 = C:\Program Files\Tracker Software\PDF Editor\Plugins.x86\
Property(S): SPDictionaries = C:\Program Files\Tracker Software\PDF Editor\Dictionaries\
Property(S): OcrLags_VIEWER = C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages\
Property(S): LangDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Languages\
Property(S): SHELLEXT = C:\Program Files\Tracker Software\Shell Extensions\
Property(S): VAULT = C:\Program Files\Tracker Software\Vault\
Property(S): UIRMOption = UseRM
Property(S): PackageCode = {8C6A04B2-5E63-4E8F-BA40-3DC7002EFA97}
Property(S): MsiLogFileLocation = C:\install\PDF.log
Property(S): PackagecodeChanging = 1
Property(S): UI_INSTALLDIR = INSTALLLOCATION
Property(S): ProductState = -1
Property(S): LicenceType = 0
Property(S): USERNAME = **********
Property(S): USERMAIL = **********
Property(S): ALLUSERS = 1
Property(S): KEY = **********
Property(S): CA_AssociateEditor = VD=C:\Program Files\Tracker Software\PDF Editor\|SD=C:\install\|ED=1|BR=1
Property(S): CA_WriteRegKeys = KF=|KD=
Property(S): StampsDir_ENG = C:\Program Files\Tracker Software\PDF Editor\Stamps\ENU\
Property(S): StampsDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Stamps\
Property(S): JavaScript_VIEWER = C:\Program Files\Tracker Software\PDF Editor\JavaScripts\
Property(S): PluginsData = C:\Program Files\Tracker Software\PDF Editor\PluginsData\
Property(S): INSTALLLOCATION = C:\Program Files\Tracker Software\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): TARGETDIR = C:\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SourceDir = C:\install\
Property(S): Privileged = 1
Property(S): ARPCOMMENTS = Tracker Software Products (Canada) Ltd.
Property(S): ARPCONTACT = https://www.pdf-xchange.com/contacts/
Property(S): ARPHELPLINK = https://help.pdf-xchange.com/
Property(S): ARPURLINFOABOUT = https://www.pdf-xchange.com/
Property(S): ARPURLUPDATEINFO = https://www.pdf-xchange.com/
Property(S): ARPHELPTELEPHONE = https://www.pdf-xchange.com/support/
Property(S): ARPPRODUCTICON = AppIco
Property(S): ProductType = Editor
Property(S): OldStyleKeyDetected = 0
Property(S): NewStyleKeyDetected = 0
Property(S): KEYACCEPTED = 0
Property(S): SET_AS_DEFAULT = 1
Property(S): VIEW_IN_BROWSERS = 1
Property(S): DESKTOP_SHORTCUTS = 1
Property(S): PROGRAMSMENU_SHORTCUTS = 1
Property(S): EDITOR_LANGUAGE = none
Property(S): Manufacturer = Tracker Software Products (Canada) Ltd.
Property(S): ProductCode = {7BF6B10C-DFE1-4124-BEED-A0EF59BA144D}
Property(S): ProductLanguage = 1031
Property(S): ProductName = PDF-XChange Editor
Property(S): ProductVersion = 5.5.308.0
Property(S): DefaultUIFont = UI_Font_Normal
Property(S): UI_Mode = Default
Property(S): CompleteSetupIcon = CompleteIcon
Property(S): CustomSetupIcon = CustomIcon
Property(S): RepairSetupIcon = RepairIcon
Property(S): RemoveSetupIcon = RemoveIcon
Property(S): ChangeSetupIcon = CustomIcon
Property(S): ErrorDialog = ErrorDlg
Property(S): SecureCustomProperties = KEYDATA;KEYFILE;WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED
Property(S): MsiHiddenProperties = KEY;ORGANIZATION;USERMAIL;USERNAME
Property(S): CURRENTDIRECTORY = C:\install
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 5280
Property(S): MsiSystemRebootPending = 1
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): System16Folder = C:\Windows\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\my.user\AppData\Local\Temp\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Users\my.user\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\my.user\Favorites\
Property(S): NetHoodFolder = C:\Users\my.user\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\my.user\Documents\
Property(S): PrintHoodFolder = C:\Users\my.user\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\my.user\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\my.user\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\my.user\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\my.user\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 3072
Property(S): VirtualMemory = 4988
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = my.user
Property(S): UserSID = myuserid
Property(S): UserLanguageID = 3079
Property(S): ComputerName = hostname
Property(S): SystemLanguageID = 3079
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:50:54
Property(S): Date = 12.08.2014
Property(S): MsiNetAssemblySupport = 4.0.30319.18408
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): DATABASE = C:\Windows\Installer\12b42b0.msi
Property(S): OriginalDatabase = C:\install\PDFXVE5x86.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): OLD_STYLEBUILD_DETECTED = 0
Property(S): VDEFLANGID = 0
Property(S): DDEFLANGID = -1
Property(S): PDEFLANGID = -1
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:\install\
Property(S): SourcedirProduct = {7BF6B10C-DFE1-4124-BEED-A0EF59BA144D}
Property(S): ProductToBeRegistered = 1
MSI (s) (B8:58) [15:50:54:395]: Produkt: PDF-XChange Editor -- Die Installation wurde erfolgreich abgeschlossen.

MSI (s) (B8:58) [15:50:54:421]: Das Produkt wurde durch Windows Installer installiert. Produktname: PDF-XChange Editor. Produktversion: 5.5.308.0. Produktsprache: 1031. Hersteller: Tracker Software Products (Canada) Ltd.. Erfolg- bzw. Fehlerstatus der Installation: 0.

=== Protokollierung beendet: 12.08.2014  15:50:54 ===

Sorry for some german values but os is in german.
Thank you very much and best regards.

[dpinckard]

With the .308 build version, they changed the license format.

See https://www.pdf-xchange.com/knowled ... -build-308

[Will - Tracker Supp]

Hi seb_admin,

The switch you're using to pass the key is incorrect. If you're passing the entire keystring, you will need to use:

Code: Select all

KEYDATA="key"

If you're passing the xcvault file, then you will need to use:

Code: Select all

KEYFILE="Path to xcvault"

HTH!

[seb_admin]

Hi together,

thank you very much for your quick answers. I have configured my batch file to use license-keyfile, the software is now installed but only free trial again.

Batchfile:

Code: Select all

msiexec /i PDFXVE5x86.msi /quiet /log C:\install\PDF.log USERNAME="my user" USERMAIL="myuser@mail" KEYFILE="C:\install\pdfxchange.xcvault"

Logile:

Code: Select all

=== Protokollierung gestartet: 13.08.2014  17:34:38 ===
Aktion gestartet um 17:34:38: INSTALL.
Aktion gestartet um 17:34:38: AppSearch.
Aktion beendet um 17:34:38: AppSearch. Rückgabewert 1.
Aktion gestartet um 17:34:38: CA_DetectSerialKeys.
DetectSerialKeys:  OLD_STYLEBUILD_DETECTED: 0
Aktion beendet um 17:34:40: CA_DetectSerialKeys. Rückgabewert 1.
Aktion gestartet um 17:34:40: FindRelatedProducts.
Aktion beendet um 17:34:40: FindRelatedProducts. Rückgabewert 1.
Aktion gestartet um 17:34:40: LaunchConditions.
Aktion beendet um 17:34:40: LaunchConditions. Rückgabewert 1.
Aktion gestartet um 17:34:40: GetRegistrationInfo.
Aktion beendet um 17:34:40: GetRegistrationInfo. Rückgabewert 1.
Aktion gestartet um 17:34:40: ValidateProductID.
Aktion beendet um 17:34:40: ValidateProductID. Rückgabewert 1.
Aktion gestartet um 17:34:40: CostInitialize.
Aktion beendet um 17:34:40: CostInitialize. Rückgabewert 1.
Aktion gestartet um 17:34:40: FileCost.
Aktion beendet um 17:34:40: FileCost. Rückgabewert 1.
Aktion gestartet um 17:34:40: CostFinalize.
Aktion beendet um 17:34:40: CostFinalize. Rückgabewert 1.
Aktion gestartet um 17:34:40: MigrateFeatureStates.
Aktion beendet um 17:34:40: MigrateFeatureStates. Rückgabewert 0.
Aktion gestartet um 17:34:40: InstallValidate.
Aktion beendet um 17:34:41: InstallValidate. Rückgabewert 1.
Aktion gestartet um 17:34:41: RemoveExistingProducts.
Aktion beendet um 17:34:41: RemoveExistingProducts. Rückgabewert 1.
Aktion gestartet um 17:34:41: InstallInitialize.
Aktion beendet um 17:34:41: InstallInitialize. Rückgabewert 1.
Aktion gestartet um 17:34:41: ProcessComponents.
Aktion beendet um 17:34:42: ProcessComponents. Rückgabewert 1.
Aktion gestartet um 17:34:42: UnpublishFeatures.
Aktion beendet um 17:34:42: UnpublishFeatures. Rückgabewert 1.
Aktion gestartet um 17:34:42: RemoveRegistryValues.
Aktion beendet um 17:34:42: RemoveRegistryValues. Rückgabewert 1.
Aktion gestartet um 17:34:42: RemoveShortcuts.
Aktion beendet um 17:34:42: RemoveShortcuts. Rückgabewert 1.
Aktion gestartet um 17:34:42: RemoveFiles.
Aktion beendet um 17:34:42: RemoveFiles. Rückgabewert 1.
Aktion gestartet um 17:34:42: InstallFiles.
Aktion beendet um 17:34:42: InstallFiles. Rückgabewert 1.
Aktion gestartet um 17:34:42: CreateShortcuts.
Aktion beendet um 17:34:42: CreateShortcuts. Rückgabewert 1.
Aktion gestartet um 17:34:42: WriteRegistryValues.
Aktion beendet um 17:34:42: WriteRegistryValues. Rückgabewert 1.
Aktion gestartet um 17:34:42: CA_SE_Register.
Aktion beendet um 17:34:42: CA_SE_Register. Rückgabewert 1.
Aktion gestartet um 17:34:42: CA_WriteRegKeys.SetProperty.
Aktion beendet um 17:34:42: CA_WriteRegKeys.SetProperty. Rückgabewert 1.
Aktion gestartet um 17:34:42: CA_WriteRegKeys.
Aktion beendet um 17:34:42: CA_WriteRegKeys. Rückgabewert 1.
Aktion gestartet um 17:34:42: CA_AssociateEditor.SetProperty.
Aktion beendet um 17:34:42: CA_AssociateEditor.SetProperty. Rückgabewert 1.
Aktion gestartet um 17:34:42: CA_AssociateEditor.
Aktion beendet um 17:34:42: CA_AssociateEditor. Rückgabewert 1.
Aktion gestartet um 17:34:42: RegisterUser.
Aktion beendet um 17:34:42: RegisterUser. Rückgabewert 1.
Aktion gestartet um 17:34:42: RegisterProduct.
Aktion beendet um 17:34:42: RegisterProduct. Rückgabewert 1.
Aktion gestartet um 17:34:42: PublishFeatures.
Aktion beendet um 17:34:42: PublishFeatures. Rückgabewert 1.
Aktion gestartet um 17:34:42: PublishProduct.
Aktion beendet um 17:34:42: PublishProduct. Rückgabewert 1.
Aktion gestartet um 17:34:42: InstallFinalize.
RegisterSE:  Error 0x0: failed to initialize RegisterSE
RegisterSE:  RegisterSE::SHELLEXT = 'C:\Program Files\Tracker Software\Shell Extensions\'
RegisterSE:  IsVista: 1
RegisterSE:  _SetRegValueWithBackup: szRegPath: '.pdf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}', szKey: 'default', szValue: '{CF822AB4-6DB5-4FDA-BC28-E61DF36D2583}'
RegisterSE:  _SetRegValueWithBackup: szRegPath: '.pdf\PersistentHandler', szKey: 'default', szValue: '{DDA60C00-9937-453d-99E4-15967383ACE8}'
RegisterSE:  _SetRegValueWithBackup: szRegPath: 'Software\Microsoft\RSSearch\ContentIndexCommon\Filters\Extension\.pdf', szKey: 'default', szValue: '{1AC7939A-F487-4C8D-97AA-062FCA5DFA3C}'
StoreSerialKey:  CustomActionData: KF=C:\install\pdfxchange.xcvault|KD=
StoreSerialKey:  Param: KF=C:\install\pdfxchange.xcvault
StoreSerialKey:  Param name: KF; value='C:\install\pdfxchange.xcvault'
StoreSerialKey:  Param: KD=
StoreSerialKey:  Param name: KD; value=''
StoreSerialKey:  StoreSerialKey: sKeyFile.Len = 29; sKeyData.Len = 0
StoreSerialKey:  StoreSerialKey::ProductType StoreSerialKey:  StoreSerialKey::ProductType [00000000]: '' == 6: '' == 6
StoreSerialKey:  1. StoreSerialKey from property
StoreSerialKey:  2. StoreSerialKey from file
StoreSerialKey:  StoreSerialKey::KEYFILE = 'C:\install\pdfxchange.xcvault' (hres=00000000)
StoreSerialKey:  StoreSerialKey::AddNewKeysFromFile: newKeys=0; validKeys=0; filteredKeys=0; invalidKeys=0 (hres = 82201012)
AssociateEditor:  AssociateEditor: hr = 0x00000000
AssociateEditor:  CustomActionData: VD=C:\Program Files\Tracker Software\PDF Editor\|SD=C:\install\|ED=1|BR=1
AssociateEditor:  Param name: VD; value='C:\Program Files\Tracker Software\PDF Editor\'
AssociateEditor:  Param name: SD; value='C:\install\'
AssociateEditor:  Param name: ED; value='1'
AssociateEditor:  Param name: BR; value='1'
AssociateEditor:  AssociateEditor: res = 1
Aktion beendet um 17:34:49: InstallFinalize. Rückgabewert 1.
Aktion beendet um 17:34:49: INSTALL. Rückgabewert 1.
Property(S): UpgradeCode = {E6E58382-7F0B-4DB0-8E8F-4EF5D581109A}
Property(S): KEY_REG = TRIAL
Property(S): _CreateStartMenuGroup = 1
Property(S): _CreateDesktopShortCuts = 1
Property(S): _SetViewerAsDefault = 1
Property(S): _ViewInBrowsers = 1
Property(S): VIEWERDIR = C:\Program Files\Tracker Software\PDF Editor\
Property(S): HelpDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Help\
Property(S): ApplicationProgramsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PDF-XChange\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): Plugins_VIEWER32 = C:\Program Files\Tracker Software\PDF Editor\Plugins.x86\
Property(S): SPDictionaries = C:\Program Files\Tracker Software\PDF Editor\Dictionaries\
Property(S): OcrLags_VIEWER = C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages\
Property(S): LangDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Languages\
Property(S): SHELLEXT = C:\Program Files\Tracker Software\Shell Extensions\
Property(S): VAULT = C:\Program Files\Tracker Software\Vault\
Property(S): UIRMOption = UseRM
Property(S): PackageCode = {8C6A04B2-5E63-4E8F-BA40-3DC7002EFA97}
Property(S): MsiLogFileLocation = C:\install\PDF.log
Property(S): PackagecodeChanging = 1
Property(S): UI_INSTALLDIR = INSTALLLOCATION
Property(S): ProductState = -1
Property(S): LicenceType = 0
Property(S): USERNAME = **********
Property(S): USERMAIL = **********
Property(S): ALLUSERS = 1
Property(S): CA_AssociateEditor = VD=C:\Program Files\Tracker Software\PDF Editor\|SD=C:\install\|ED=1|BR=1
Property(S): CA_WriteRegKeys = KF=C:\install\pdfxchange.xcvault|KD=
Property(S): StampsDir_ENG = C:\Program Files\Tracker Software\PDF Editor\Stamps\ENU\
Property(S): StampsDir_VIEWER = C:\Program Files\Tracker Software\PDF Editor\Stamps\
Property(S): JavaScript_VIEWER = C:\Program Files\Tracker Software\PDF Editor\JavaScripts\
Property(S): PluginsData = C:\Program Files\Tracker Software\PDF Editor\PluginsData\
Property(S): INSTALLLOCATION = C:\Program Files\Tracker Software\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): TARGETDIR = C:\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SourceDir = C:\install\
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MSI (s) (28:28) [17:34:50:040]: Produkt: PDF-XChange Editor -- Die Installation wurde erfolgreich abgeschlossen.

MSI (s) (28:28) [17:34:50:043]: Das Produkt wurde durch Windows Installer installiert. Produktname: PDF-XChange Editor. Produktversion: 5.5.308.0. Produktsprache: 1031. Hersteller: Tracker Software Products (Canada) Ltd.. Erfolg- bzw. Fehlerstatus der Installation: 0.

=== Protokollierung beendet: 13.08.2014  17:34:50 ===

Any further ideas?

Best regards.

[Paul - PDF-XChange]

Hi seb_admin,

it appears that there is a problem with the key. The installer could access it but not install it. Can you send it to [email protected] along with a cross reference to this forum thread please?

regards

[Paul - PDF-XChange]

Thanks for that Sebastion,

it looks to me that it was as simple as a corrupt vault file. I sent you a emplacement that I have tested here. Can you post here to let me know if replacing the vault file worked?

regards