Character not displayed

[entropics]

Hi,

We are using your PDF Xchange Viewer SDK, and we have some trouble with a PDF which contains the Euro ( "€" ) character.
This character is not displayed properly (instead we get a square with a question mark).
We can reproduce this very easily, using only PDFXCview.exe on our file.
We are using the latest version (2.5.311.0).
Please note that, some time ago, we encountered the same problem with PDF Xchange editor, and the issue has since been fixed.
(Our file is displayed properly, in PDF XChange Editor, and other PDF Viewer applications as well)
You can run some test on the attached file.

Thanks for your help!

Regards,

Entropics

[John - Tracker Supp]

We are investigating - please note this is specific to this PDF creation method used in this document and not general to all documents displaying the Euro symbol ...

[entropics]

Hi,

Thank you for your quick answer !

Please, can you give me an update concerning investigation ?

Will the fix be included in the next version ?

Thanks

Regards,
Rémy

[Vasyl - PDF-XChange]

Hi, Rémy.

Yes, the new upcoming build will contain fix for that.

Best
Regards.

[entropics]

Hi

Great !! Thank you Vasyl.

Do you have a date for the availability of this version ?

Regards,
Rémy

[Stefan - PDF-XChange]

Hello Remy,

John here says that the next build will happen in the next 10 days or so.

Regards,
Stefan

[entropics]

Thanks for your answer.

Have a nice day !

Regards,
Rémy

[Stefan - PDF-XChange]