Contiguous Links (different paths) take me to same page

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brian hawkins
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Contiguous Links (different paths) take me to same page

Post by brian hawkins »

I've started to integrate links using the Link tool for some of my note taking. Often I will put several of them close together to quickly link back to other documents. However, I've noticed that even though they all have different target paths (as confirmed by the link tool -> edit), if I activate each of them they will all take me to the same target page. Am I doing something wrong?
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Patrick-Tracker Supp
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Re: Contiguous Links (different paths) take me to same page

Post by Patrick-Tracker Supp »

Hello Brian,

Thank you for the post. Could you please post the file with these links so that we can test this issue here?

Thanks!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
brian hawkins
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Posts: 14
Joined: Fri Dec 06, 2013 5:18 pm

Re: Contiguous Links (different paths) take me to same page

Post by brian hawkins »

Hey! Sorry, probably should have put this in the support forum.

Couldn't attach file owing to size, but have attached link. First page of 1127 contains the two links in the top left. I am using a hot-keyed "go back" function to rapidly cycle between them.

https://www.dropbox.com/s/wz2xiizg87gw5 ... s.zip?dl=0
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Patrick-Tracker Supp
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Re: Contiguous Links (different paths) take me to same page

Post by Patrick-Tracker Supp »

Hello Brian,

Thank you for uploading these files. I believe I have reproduced the issue. Both links point to a different location within "01 first aid 2015". It seems they both function correctly (going to different locations) if "01 First Aid 2015" is not already open. Once the file is open, those links do not change the currently viewed page within the target document.

Are you seeing this behavior as well?

Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
brian hawkins
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Posts: 14
Joined: Fri Dec 06, 2013 5:18 pm

Re: Contiguous Links (different paths) take me to same page

Post by brian hawkins »

That is an exact reproduction of my issue.
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Patrick-Tracker Supp
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Re: Contiguous Links (different paths) take me to same page

Post by Patrick-Tracker Supp »

Hi Brian,

Thanks for confirming that. I will need to speak to the dev team regarding this issue. Once I know more, I will post back here.

Thanks for your patience and understanding.

Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
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Patrick-Tracker Supp
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Re: Contiguous Links (different paths) take me to same page

Post by Patrick-Tracker Supp »

Hi Brian,

We have spoken to the dev team and they are aware of this issue and are working to resolve it. I have created an internal development ticket to help track the status of this issue. Please reference RT#3023 when requesting an update to this issue.

Thank you for your patience and understanding!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
brian hawkins
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Posts: 14
Joined: Fri Dec 06, 2013 5:18 pm

Re: Contiguous Links (different paths) take me to same page

Post by brian hawkins »

Thank you for the headsup and rapid customer service.
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Patrick-Tracker Supp
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Re: Contiguous Links (different paths) take me to same page

Post by Patrick-Tracker Supp »

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America